---
title: "GB-Wellingborough: Out Of Hours Service Provision"
ocid: "ocds-b5fd17-7e9e7fef-e313-4a2d-9825-403fae68201a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7e9e7fef-e313-4a2d-9825-403fae68201a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7e9e7fef-e313-4a2d-9825-403fae68201a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7e9e7fef-e313-4a2d-9825-403fae68201a.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "WELLINGBOROUGH HOMES"
published: "2018-10-05"
---

# GB-Wellingborough: Out Of Hours Service Provision

Buyer: WELLINGBOROUGH HOMES  
Current stage: Tender  
OCID: ocds-b5fd17-7e9e7fef-e313-4a2d-9825-403fae68201a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7e9e7fef-e313-4a2d-9825-403fae68201a)  
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## Summary

The procurement process is currently at the tender stage and is being conducted by Wellingborough Homes for the contract titled "GB-Wellingborough: Out Of Hours Service Provision." This contract falls under the services industry, specifically classified as call centre services (CPV code: 79512000). The tender was published on 5th October 2018, with the submission deadline set for 8th November 2018. The contracting authority is located at 12 Sheep Street, Wellingborough, NN8 1BL, in the East Midlands region of the United Kingdom. The estimated value of the contract is £50,000, with a minimum value of £25,000, and it is intended for a contract period starting from 4th February 2019 to 31st March 2022. This is an open procurement process, allowing a wide range of bidders to apply.

This tender presents opportunities for business growth, particularly for small and medium enterprises (SMEs) capable of managing call centre operations for housing association tenants during out-of-office hours. Businesses that specialise in call handling, customer service support, or telecommunications would find this tender especially relevant. With the potential for a significant contract value, this is an excellent opportunity for qualified providers to expand their service offerings in the public sector.

## Notice

Managing and signposting telephone enquiries from Housing Association tenants during out of office hours. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fbfc3083-bb14-43f6-9697-0871f15a6038 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Oct 2018 |
| Submission deadline | 8 Nov 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 4 Feb 2019 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WELLINGBOROUGH HOMES |
| Locality | WELLINGBOROUGH |
| Post town | Northampton |
| Postcode | NN8 1BL |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF25 North Northamptonshire |
| Local authority | North Northamptonshire |
| Electoral ward | Croyland and Swanspool |
| Westminster constituency | Wellingborough and Rushden |
| Delivery location | TLF East Midlands (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79512000 - Call centre

## Release History

- 5 Oct 2018 at 10:13 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/fbfc3083-bb14-43f6-9697-0871f15a6038

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fbfc3083-bb14-43f6-9697-0871f15a6038
  5th October 2018 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-GB-Wellingborough:-Out-Of-Hours-Service-Provision/J4C36T73B2
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7e9e7fef-e313-4a2d-9825-403fae68201a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7e9e7fef-e313-4a2d-9825-403fae68201a.json.