---
title: "Licenses for Client Relationship Management"
ocid: "ocds-b5fd17-7eebb90c-4145-4b0e-9782-f00556c391ce"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7eebb90c-4145-4b0e-9782-f00556c391ce"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7eebb90c-4145-4b0e-9782-f00556c391ce.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7eebb90c-4145-4b0e-9782-f00556c391ce.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ESSEX COUNTY COUNCIL"
published: "2022-02-03"
---

# Licenses for Client Relationship Management

Buyer: ESSEX COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-7eebb90c-4145-4b0e-9782-f00556c391ce

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7eebb90c-4145-4b0e-9782-f00556c391ce)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7eebb90c-4145-4b0e-9782-f00556c391ce.json)

## Summary

Essex County Council has concluded a procurement process for user licenses for client relationship management, within the information technology services industry. The contract, valued at £18,670, was awarded on 1st January 2022 and runs until 31st December 2023. The procurement method utilised was selective, involving a call-off from a framework agreement. The tender period officially ended on 22nd December 2021, and the location for this procurement is Chelmsford, England.

This contract presents significant opportunities for small and medium-sized enterprises (SMEs) in the IT services sector, particularly those capable of delivering client relationship management solutions. Businesses specialising in software development and IT support services may find this contract relevant for future growth, as ongoing needs for client management solutions arise within public sector organisations.

## Notice

User licenses for client relationship management

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/33cfbf6d-b5a8-4859-b689-763a68522521 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Feb 2022 |
| Submission deadline | 22 Dec 2021 |
| Future notice date | Not specified |
| Award date | 1 Jan 2022 |
| Contract period | 1 Jan 2022 - 31 Dec 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £18,670 |
| Lots value | Not specified |
| Awards value | £18,670 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ESSEX COUNTY COUNCIL |
| Locality | CHELMSFORD |
| Post town | Chelmsford |
| Postcode | CM1 1QH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH36 Heart of Essex |
| Local authority | Chelmsford |
| Electoral ward | Moulsham and Central |
| Westminster constituency | Chelmsford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ALCIUM SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 3 Feb 2022 at 10:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/33cfbf6d-b5a8-4859-b689-763a68522521

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/33cfbf6d-b5a8-4859-b689-763a68522521
  3rd February 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7eebb90c-4145-4b0e-9782-f00556c391ce. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7eebb90c-4145-4b0e-9782-f00556c391ce.json.