---
title: "Claims Facilitator Services for the Group Litigation Order (GLO) Compensation Scheme"
ocid: "ocds-b5fd17-7f0c03ff-f882-4d01-9381-79af1ac87bfc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7f0c03ff-f882-4d01-9381-79af1ac87bfc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7f0c03ff-f882-4d01-9381-79af1ac87bfc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7f0c03ff-f882-4d01-9381-79af1ac87bfc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DESNZ"
published: "2024-01-25"
---

# Claims Facilitator Services for the Group Litigation Order (GLO) Compensation Scheme

Buyer: DESNZ  
Current stage: Award  
OCID: ocds-b5fd17-7f0c03ff-f882-4d01-9381-79af1ac87bfc

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## Summary

The Department for Business, Energy & Industrial Strategy (BEIS) has completed a procurement process for Claims Facilitator Services for the Group Litigation Order Compensation Scheme. The contract, now overseen by BEIS, involves facilitating compensation processes between BEIS and claimants, with a focus on alternative dispute resolution. The buying organisation, BEIS, based in London, United Kingdom, conducted this procurement using a selective method, with a contract value of £2,523,120. The tender period ended on 30th January 2023, and the contract period spans from 17th March 2023 to 30th September 2024.

This procurement opportunity offers a chance for businesses specialising in legal services to engage with BEIS and contribute to the resolution of compensation claims. Companies experienced in alternative dispute resolution and with the capability to provide administrative support and IT infrastructure would be well-suited to compete in this selective procurement process. Considering the contract value and duration, organisations with expertise in legal, forensic accounting, and retail specialisms could find significant growth opportunities by participating in this procurement stage led by BEIS.

## Notice

*Update 25th January 2024. This contract now sits under the Department for Business and Trade following a Machinery of Government change in 2023. BEIS has appointed Claims Facilitators with Alternative Dispute Resolution skills to facilitate the compensation process between BEIS and Group Litigation Order claimants, encouraging both parties towards rapid and fair resolution of claims. The Supplier will need to provide supporting administrative staff and a method of uploading documents for BEIS and claimants, e.g. via an online portal. Suppliers are to provide their own IT equipment for the Claims Facilitators and administrative staff to operate on. The Supplier will be responsible for procuring the Independent Panel for the assessment of claims, comprising legal specialists, forensic accounting specialists and retail specialists. The Supplier will also be responsible for procuring a Reviewer (a retired judge or KC) for the appeals process.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3e77d04b-f3d4-4333-9b09-4a897bd24836 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Jan 2024 |
| Submission deadline | 30 Jan 2023 |
| Future notice date | Not specified |
| Award date | 1 Mar 2023 |
| Contract period | 17 Mar 2023 - 30 Sep 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,523,120 |
| Lots value | Not specified |
| Awards value | £2,523,120 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DESNZ |
| Additional buyers | DEPARTMENT FOR BUSINESS, ENERGY & INDUSTRIAL STRATEGY |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0ET |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DENTONS UK AND MIDDLE EAST |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79100000 - Legal services

## Release History

- 25 Jan 2024 at 14:16 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3e77d04b-f3d4-4333-9b09-4a897bd24836
- 14 Apr 2023 at 15:52 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3e77d04b-f3d4-4333-9b09-4a897bd24836

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3e77d04b-f3d4-4333-9b09-4a897bd24836
  25th January 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/cae342ea-ed94-498f-abe6-cfceb32fac96
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7f0c03ff-f882-4d01-9381-79af1ac87bfc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7f0c03ff-f882-4d01-9381-79af1ac87bfc.json.