--- title: "E-Business Support Programme 2018-2020" ocid: "ocds-b5fd17-7f2e3eef-efab-441f-be14-08f678bf514f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7f2e3eef-efab-441f-be14-08f678bf514f" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7f2e3eef-efab-441f-be14-08f678bf514f.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-7f2e3eef-efab-441f-be14-08f678bf514f.json" source: "Contracts Finder" current_stage: "Tender" buyer: "ROYAL BOROUGH OF GREENWICH" published: "2017-09-11" --- # E-Business Support Programme 2018-2020 Buyer: ROYAL BOROUGH OF GREENWICH Current stage: Tender OCID: ocds-b5fd17-7f2e3eef-efab-441f-be14-08f678bf514f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7f2e3eef-efab-441f-be14-08f678bf514f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7f2e3eef-efab-441f-be14-08f678bf514f.json) ## Summary The Royal Borough of Greenwich is seeking tenders for the "E-Business Support Programme 2018-2020," aimed at enhancing the digital capabilities of businesses in the local area. The procurement is currently in the Tender stage, with a deadline for submissions set for 9th October 2017. The programme, classified under education and training services, is designed to support a minimum of 400 established SMEs, with a budget of £450,000. The contract will commence on 2nd January 2018 and run until 31st December 2020, all based in London, United Kingdom. The procurement method employed is a selective process, specifically a restricted procedure. This tender presents significant opportunities for established SMEs looking to expand their digital presence and improve business performance through tailored support in areas like e-commerce, online marketing, and cyber security. Businesses proficient in providing one-on-one coaching, training in digital tools, or strategies for enhancing online visibility would be particularly well-suited to participate. The emphasis on skill development and improving local supply chains also opens avenues for businesses who can innovate and adapt to diverse client needs while effectively engaging with the local trading environment. ## Notice The Council is inviting tenders for the delivery of a second e-Business Support Programme. The programme will offer a package of flexible and responsive support aimed at improving the knowledge, skills and application of digital business tools by businesses based in the Royal Borough. The contract will run for a period of three years, starting from January 2018. Additional information: It is anticipated that the programme will run from January 2018 and support a minimum of 400 Royal Greenwich based businesses over three years. The programme is intended to benefit trading SMEs and is not a start-up programme. It is aimed at SMEs who have a trading history or have already started trading from all areas of the Borough. The emphasis is on business support; this is not intended to be solely a training programme although training will clearly feature. There will need to be a balance of one to one and group activities that ensures the service is responsive to the needs of individual businesses drawn from a diverse base in terms of sector, size, experience and technical knowledge. The programme should deliver a package of flexible and responsive support that will help businesses identify and build or expand their on-line presence and increase use of digital media and tools. This should include provision of one to one business support including help to develop bespoke digital business plans and follow up support to ensure implementation and application of knowledge/ skills gained. The programme will need to offer a menu of support to develop skills and knowledge of digital technology and applications in the following key areas: * E-Commerce; digital business tools (CRM systems, accounting etc) * On line marketing and trading (taking orders and payment on-line and stock control) * International trading on line * Social media for business (individual businesses and groups of businesses where this supports supply chain development) * Establishing a strong on line presence (website design/creation) * E-tendering and crowd funding * Cyber security and data protection NB This list is not exhaustive; other areas will be added in response to business needs and changing technology. The service should include support to encourage groups of businesses to grow their on line presence and marketing where this helps to promote specific locations (e.g. shopping area) product group (e.g. food, crafts) or events (e.g. markets, Tall Ships etc). Support to help grow supply chains should also feature in the programme. Success measures will include improved SME skills and knowledge; improved SME business performance (e.g. increased sales/turn-over,) jobs safeguarded/ created and an increase in local supply chain activity/ multiplier effect. All KPIs will need to be evidenced through transparent and auditable records and independent evaluation. To express an interest and apply please follow the instructions from the link https://royalgreenwich.proactishosting.com/ ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/19040422-50a1-444a-8c82-98e5b6c14acc | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 11 Sep 2017 | | Submission deadline | 9 Oct 2017 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 2 Jan 2018 - 31 Dec 2020 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £450,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | ROYAL BOROUGH OF GREENWICH | | Locality | LONDON | | Post town | South East London | | Postcode | SE18 6HQ | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI5 Outer London - East and North East | | ITL 3 | TLI51 Bexley and Greenwich | | Local authority | Greenwich | | Electoral ward | Woolwich Arsenal | | Westminster constituency | Greenwich and Woolwich | | Delivery location | TLI London | ## CPV Codes ### Divisions - 80 - Education and training services ### Codes - 80000000 - Education and training services ## Release History - 11 Sep 2017 at 11:19 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/19040422-50a1-444a-8c82-98e5b6c14acc - 8 Sep 2017 at 14:56 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/19040422-50a1-444a-8c82-98e5b6c14acc ## Documents - https://www.contractsfinder.service.gov.uk/Notice/19040422-50a1-444a-8c82-98e5b6c14acc 11th September 2017 - Opportunity notice on Contracts Finder ## Notice URLs - http://www.royalgreenwich.gov.uk/ - https://royalgreenwich.proactishosting.com/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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