--- title: "Agreement for a Managed Support Service (Oracle E Business Suite)" ocid: "ocds-b5fd17-7f303224-f231-4e45-9a5d-85a8afde8bac" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7f303224-f231-4e45-9a5d-85a8afde8bac" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7f303224-f231-4e45-9a5d-85a8afde8bac.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-7f303224-f231-4e45-9a5d-85a8afde8bac.json" source: "Contracts Finder" current_stage: "Award" buyer: "LIVERPOOL JOHN MOORES UNIVERSITY" published: "2018-02-12" --- # Agreement for a Managed Support Service (Oracle E Business Suite) Buyer: LIVERPOOL JOHN MOORES UNIVERSITY Current stage: Award OCID: ocds-b5fd17-7f303224-f231-4e45-9a5d-85a8afde8bac [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7f303224-f231-4e45-9a5d-85a8afde8bac) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7f303224-f231-4e45-9a5d-85a8afde8bac.json) ## Summary The procurement process involves Liverpool John Moores University (LJMU), which is seeking a managed support service for the Oracle E Business Suite as part of a contract titled "Agreement for a Managed Support Service (Oracle E Business Suite)." This tender falls within the IT services industry category and is located in the North West region of the United Kingdom. The tender has reached the award stage, with the contract awarded to Version 1 Solutions Limited on 7th December 2017. The contract period commenced on 1st January 2018 and will conclude on 31st August 2021, following an open procurement method that allows for competition among providers. Notably, the necessary documents were to be accessed by bidders by 18th October 2017, with submission deadlines set for no later than 12 noon on 23rd October 2017. This tender presents significant opportunities for IT service providers, particularly those experienced in Oracle solutions and managed services. Businesses that specialise in software development, consulting, and application support would be well-suited to compete for this contract. The requirement for robust support in multiple Oracle applications means that companies demonstrating expertise in enterprise resource planning, financial management, and human resource systems could find an advantageous position in this procurement process. Furthermore, the inclusion of small and medium enterprises (SMEs) as suitable bidders highlights an openness to a diverse range of providers in this competitive opportunity. ## Notice This is an award notice - not an Invitation to Tender LJMU are seeking a sole supply for a managed support service, for Oracle E Business Suite LJMU are currently operating Release 12.1.3 of the Oracle E-Business Suite. There is a requirement for the winning bidder to provide support for the following applications (Full list of supported applications to be agreed): Therefore all bidders must be capable of providing support for these categories: * Oracle HRMS * Oracle Payroll * Oracle Purchasing * Oracle Accounts Payable * Oracle Accounts Receivable * Advanced Collections Standard * Oracle Fixed Assets * Oracle iExpenses * Oracle General Ledger * Oracle Cash Management * Oracle Order and Inventory Management * Oracle Project Management, Billing and Costing * Self-Service * Oracle Learning Management * Oracle Discoverer * Oracle eTax * Oracle iProcurement * OCR * V1 Software * EGS Marketplace(Parabalis) integration Additional information: Bidders should register on the University Intend portal - as per the link provided in this contract notice Please download the documents from this site, and if you have any queries re the tender please then use the correspondence functionality within this portal. The last date to access the documents from the site is 18th October 2017, with the submission date no later than 12 noon on 23rd October 2017 https://in-tendhost.co.uk/ljmu ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/74dae2a8-67e1-4d23-a7d9-63d877afe221 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME | | Awardee scale | Large | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 12 Feb 2018 | | Submission deadline | 23 Oct 2017 | | Future notice date | Not specified | | Award date | 7 Dec 2017 | | Contract period | 1 Jan 2018 - 31 Aug 2021 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | £164,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LIVERPOOL JOHN MOORES UNIVERSITY | | Locality | LIVERPOOL | | Post town | Liverpool | | Postcode | L2 2QP | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD7 Merseyside | | ITL 3 | TLD72 Liverpool | | Local authority | Liverpool | | Electoral ward | City Centre North | | Westminster constituency | Liverpool Riverside | | Delivery location | TLD North West (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | VERSION 1 SOLUTIONS | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 12 Feb 2018 at 11:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/74dae2a8-67e1-4d23-a7d9-63d877afe221 - 26 Sep 2017 at 09:44 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4989b027-21fd-49e3-974c-3192ff52f643 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/74dae2a8-67e1-4d23-a7d9-63d877afe221 12th February 2018 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/4989b027-21fd-49e3-974c-3192ff52f643 26th September 2017 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/ljmu LJMU Intend portal ## Notice URLs - http://www.ljmu.ac.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7f303224-f231-4e45-9a5d-85a8afde8bac. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7f303224-f231-4e45-9a5d-85a8afde8bac.json.