---
title: "Patient Participation Programme Service"
ocid: "ocds-b5fd17-7f4491ce-b3e0-48ef-812c-148fd3c0bc0f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7f4491ce-b3e0-48ef-812c-148fd3c0bc0f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7f4491ce-b3e0-48ef-812c-148fd3c0bc0f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7f4491ce-b3e0-48ef-812c-148fd3c0bc0f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SHARED BUSINESS SERVICES"
published: "2018-01-24"
---

# Patient Participation Programme Service

Buyer: NHS SHARED BUSINESS SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-7f4491ce-b3e0-48ef-812c-148fd3c0bc0f

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## Summary

The NHS Shared Business Services is procuring the "Patient Participation Programme Service" to enhance the effectiveness of practice Patient Participation Groups within West London CCG Practices. This project aims to improve health services and patient experiences through active engagement with local practices. The procurement is currently in the Award stage, with the contract awarded on 31st October 2017, and covering a performance period from 1st November 2017 to 31st October 2020. The total contract value is £168,000, and the contract method is classified as a bespoke single stage RFQ. Interested suppliers were required to submit their bids by the deadline of 12 noon on 5th October 2017, with all deliveries to be made within the London region.

This tender presents valuable opportunities for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) specialising in health and social work services. Companies that excel in engaging with patient feedback, conducting community consultations, or improving healthcare accessibility would be particularly well-suited to compete for this contract. Additionally, businesses capable of demonstrating innovative solutions that enhance patient participation and streamline service delivery will find themselves at a competitive advantage in this procurement process.

## Notice

The aims of the project for 2017/18 are to continue to work with West London CCG Practices to maintain, improve and strengthen the effectiveness of practice Patient Participation Groups. The project will provide a mechanism for local practices to work with their PPG's to improve services and the experiences of practice registered population. The CCG will also work with local PPGs when developing and designing health and care services. Using PPGs as an active mechanism for streamlining and gathering patient experience of services, strengthening the PPG member voice by holding more PPG area meetings to help them continue to contribute their patient experience to locally commissioned services, and closing the feedback loop via regular patient experience feedback to practices, with fixed timescales for practices to respond. Additional information: To access and download a copy of the Service Specification and details of the procurement process, potential Bidders are invited to login to the electronic procurement portal "EU-Supply" available at https://nhssbs.eu-supply.com . Registration on EU-Supply is FREE OF CHARGE. Once logged into EU-Supply, search for TENDER REFERENCE 29215 "Patient Participation Programme Service", then REGISTER INTEREST. You can then download the documents. Please see EU-Supply Quick User Guide (attached) which will assist your use of the portal. For any technical support, contact the EU-Supply Helpdesk on 0800 840 2050 or support@eu-supply.com. ***DEADLINE for Bid Submissions via the EU-Supply Portal is 12noon, Tuesday 5th October 2017***

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/caa88c0d-d281-42aa-bfc2-243682465564 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - bespoke single stage |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jan 2018 |
| Submission deadline | 5 Oct 2017 |
| Future notice date | Not specified |
| Award date | 31 Oct 2017 |
| Contract period | 1 Nov 2017 - 31 Oct 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £168,000 |
| Lots value | Not specified |
| Awards value | £112,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHARED BUSINESS SERVICES |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M50 2UW |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Quays |
| Westminster constituency | Salford |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HEALTHWATCH CENTRAL WEST LONDON |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 24 Jan 2018 at 10:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/caa88c0d-d281-42aa-bfc2-243682465564
- 22 Sep 2017 at 14:40 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/469d9b78-5612-4779-b83d-cba8a3659b76

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/caa88c0d-d281-42aa-bfc2-243682465564
  24th January 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/469d9b78-5612-4779-b83d-cba8a3659b76
  22nd September 2017 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/90cbd03e-f7be-447f-8e3d-64967245b095
  EU Supply User Guide

## Notice URLs

- https://nhssbs.eu-supply.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7f4491ce-b3e0-48ef-812c-148fd3c0bc0f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7f4491ce-b3e0-48ef-812c-148fd3c0bc0f.json.