---
title: "Provision of HR Case Management System"
ocid: "ocds-b5fd17-7fca26ee-0b6b-4a01-a9c5-313e762abb40"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7fca26ee-0b6b-4a01-a9c5-313e762abb40"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7fca26ee-0b6b-4a01-a9c5-313e762abb40.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7fca26ee-0b6b-4a01-a9c5-313e762abb40.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "KENT COUNTY COUNCIL (T/A HR CONNECT)"
published: "2026-03-20"
---

# Provision of HR Case Management System

Buyer: KENT COUNTY COUNCIL (T/A HR CONNECT)  
Current stage: Award  
OCID: ocds-b5fd17-7fca26ee-0b6b-4a01-a9c5-313e762abb40

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## Summary

The procurement process managed by Kent County Council, operating under the name HR Connect, involved the acquisition of an HR Case Management System, classified within the 'Software package and information systems' industry category. Although the tender process has concluded with a contract award status, it originally aimed to support employee relation cases. The procurement was conducted through an 'Other' method, and the award was finalised on 19 March 2026. This contract spans from 23 March 2026 to 22 March 2029, with Kent County Council as the buyer and Iken Business Limited as the supplier. The contracting process addressed regions across the United Kingdom, including British Overseas Territories and various other European and global locations.

This procurement represents a significant opportunity for businesses specialising in software solutions for human resource management, particularly those with robust case management systems. The contract, valued at £95,000, could stimulate business growth by enhancing visibility and credibility through association with Kent County Council, a notable public sector organisation. While this opportunity may particularly suit larger enterprises, given the size and scope of the project, it also serves as a reference point for other businesses aspiring to secure government contracts in similar sectors. Potential bidders should consider the expansive geographical delivery scope, which underscores the potential for international exposure and development.

## Notice

Procurement of case management system to manage employee relation cases.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/28eb3d6c-ac0c-4e2c-9f7a-86aac204e902 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Mar 2026 |
| Submission deadline | 19 Mar 2026 |
| Future notice date | Not specified |
| Award date | 19 Mar 2026 |
| Contract period | 23 Mar 2026 - 22 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £95,000 |
| Lots value | Not specified |
| Awards value | £95,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KENT COUNTY COUNCIL (T/A HR CONNECT) |
| Locality | WEST MALLING |
| Post town | Rochester |
| Postcode | ME19 4YT |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ46 West Kent |
| Local authority | Tonbridge and Malling |
| Electoral ward | Kings Hill |
| Westminster constituency | Maidstone and Malling |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IKEN BUSINESS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 20 Mar 2026 at 08:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/28eb3d6c-ac0c-4e2c-9f7a-86aac204e902

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/28eb3d6c-ac0c-4e2c-9f7a-86aac204e902
  20th March 2026 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=1016477450
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7fca26ee-0b6b-4a01-a9c5-313e762abb40. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7fca26ee-0b6b-4a01-a9c5-313e762abb40.json.