--- title: "Early Help Family Support Service - Market Engagement" ocid: "ocds-b5fd17-7fcd5f26-051b-4a15-8d2e-44334c4bd515" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7fcd5f26-051b-4a15-8d2e-44334c4bd515" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7fcd5f26-051b-4a15-8d2e-44334c4bd515.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-7fcd5f26-051b-4a15-8d2e-44334c4bd515.json" source: "Contracts Finder" current_stage: "Tender" buyer: "SALFORD CITY COUNCIL" published: "2025-09-24" --- # Early Help Family Support Service - Market Engagement Buyer: SALFORD CITY COUNCIL Current stage: Tender OCID: ocds-b5fd17-7fcd5f26-051b-4a15-8d2e-44334c4bd515 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7fcd5f26-051b-4a15-8d2e-44334c4bd515) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7fcd5f26-051b-4a15-8d2e-44334c4bd515.json) ## Summary Salford City Council is initiating a market engagement process for the "Early Help Family Support Service," focused on social services within the region of England, United Kingdom. This tender is currently in the 'Tender' stage under an open procedure for a budget of £65,600, with proposals due by 17:00 on 15th October 2025. Interested organisations have the opportunity to engage in a virtual meeting with the commissioning and procurement teams on 6th October 2025 from 13:00 to 14:00 to discuss any queries. The contract period will extend from 1st April 2026 to 31st March 2028. This tender represents a significant opportunity for businesses, particularly those categorised as SMEs and VCSEs, specialising in family support services. The service aims to enhance family resilience and reduce reliance on local authorities by providing a range of support, including emotional support, respite for parents, and practical assistance. Businesses with expertise in social work, community engagement, and resource facilitation will find this an excellent opportunity to expand their operations and impact in the community. Additionally, those capable of delivering services during non-standard hours will be particularly well-suited to meet the tender requirements. ## Notice Early Help Family Support Service NTRODUCTION Salford City Council currently commissions an early help family support service designed to: * Increase resilience and enable families to better meet their own needs with less reliance on local authority services, including programme exit-planning which links families to resources in their local community to provide longer term support * To empower parents and guardians to help their children to develop well and achieve success * To provide support and respite for parents or guardians The annual budget for this service is likely to PS65,600. If, after considering the minimum output and outcome requirements of the service described below, you believe that your organisation could deliver this service in Salford and within the available budget, please complete the questionnaire at the end of this document and return it by 17.00hrs 15th October 2025, via The Chest. There will be an opportunity to attend a remote meeting with Salford's commissioning and procurement teams on 6th October at 1-2 pm to discuss any further queries you may have about the requirements of this market engagement process, please contact tom.pyne@salford.gov.uk to request attendance. Service overview The service works in collaboration with Early Help and Children's Social Care teams to support families in four main areas:- Befriending - emotional and practical support to families with at least one child (from ages 0 to 19) from trained and supervised staff and volunteers, in person and by phone / online. Please note that this support will need to be available on evenings and weekends and not just during standard office hours. Provide overnight hosting stays and daytime breaks for children away from their family (helping to deal with short term crises, or maybe where a parent/guardian needs a break) Practical family resources help with sourcing charitable donations of goods / services and funds to help with critical expenses. Development of the family's connection to and involvement with social and community networks to broaden their support base and improve their resilience as part of a family's post-programme support. The service will mainly work alongside the Council's Early Help service when universal services are not meeting family need in a multi-agency 'team around the family' approach to provide support to families in line with our 'Thrive Model who are largely at the Getting Help / Targeted Early Help level of need. However the service will be expected to increasingly work with more families at the Getting More Help / Child In Need level and occasionally at Getting Risk Support / Child Protection level. See Salford's early-help-strategy-2023-26.pdf for further information. PLEASE REFER TO ATTACHMENT ON THE CHEST AGAINST THIS OPPORTUNITY FOR FURTHER INFORMATION ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c9f1ae9c-a1aa-4cdd-90ba-df29f3fcbda9 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 24 Sep 2025 | | Submission deadline | 15 Oct 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2026 - 31 Mar 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £65,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SALFORD CITY COUNCIL | | Locality | SWINTON | | Post town | Manchester | | Postcode | M27 5AW | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD34 Greater Manchester South West | | Local authority | Salford | | Electoral ward | Swinton & Wardley | | Westminster constituency | Worsley and Eccles | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85320000 - Social services ## Release History - 24 Sep 2025 at 15:56 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c9f1ae9c-a1aa-4cdd-90ba-df29f3fcbda9 - 24 Sep 2025 at 12:54 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/86cd94df-1ee1-4373-9211-68d7bded35e4 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/c9f1ae9c-a1aa-4cdd-90ba-df29f3fcbda9 24th September 2025 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/86cd94df-1ee1-4373-9211-68d7bded35e4 24th September 2025 - Opportunity notice on Contracts Finder ## Notice URLs - http://www.salford.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7fcd5f26-051b-4a15-8d2e-44334c4bd515. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7fcd5f26-051b-4a15-8d2e-44334c4bd515.json.