---
title: "Web and Documentation Accessibility Audit and Usability Services"
ocid: "ocds-b5fd17-7fd592cf-b65d-4f50-8fa9-6104c67c1ef8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7fd592cf-b65d-4f50-8fa9-6104c67c1ef8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7fd592cf-b65d-4f50-8fa9-6104c67c1ef8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7fd592cf-b65d-4f50-8fa9-6104c67c1ef8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "The Pensions Regulator"
published: "2026-10-26"
---

# Web and Documentation Accessibility Audit and Usability Services

Buyer: The Pensions Regulator  
Current stage: Award  
OCID: ocds-b5fd17-7fd592cf-b65d-4f50-8fa9-6104c67c1ef8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7fd592cf-b65d-4f50-8fa9-6104c67c1ef8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7fd592cf-b65d-4f50-8fa9-6104c67c1ef8.json)

## Summary

The Pensions Regulator procured web and documentation accessibility auditing and usability services. The work is intended to assess the accessibility and usability of the regulator’s websites and documentation. Delivery is associated with Brighton, England. The requirement is a professional services contract in the accessibility and digital usability field, rather than a purchase of software or equipment.

The procurement is complete and was awarded to CIVIC Computing Limited on 21 October 2026. It was run as a selective call-off from a framework agreement. The contract runs from 22 November 2026 to 21 November 2029, with an optional 12-month extension to 21 November 2030. The stated contract cap is £216,000, including the extension; it is an approximate upper limit and no volume of work is guaranteed. The response deadline was 20 October 2026. The procurement was marked as suitable for small and medium-sized enterprises. No lots or evaluation criteria are described in the published process information.

For suppliers competing for a future requirement from The Pensions Regulator, this award demonstrates demand for specialist auditing of website and documentation accessibility, alongside usability services. A credible competitor would need to show practical capability in assessing digital content and user journeys, identifying accessibility barriers, and translating findings into clear, actionable recommendations. The combined requirement points to suppliers able to cover both compliance-focused accessibility review and usability assessment, rather than offering general business consultancy alone. The framework call-off route is also relevant: suppliers need a route onto an appropriate framework to compete for a similar call-off. The contract has a defined multi-year delivery period and an optional extension, but work is not guaranteed, so firms should be equipped to provide services on demand rather than rely on a fixed volume.

## Notice

Provision of Web and Documentation Accessibility Audit and Usability Services to The Pensions Regulator. Please note this contract also includes one optional extension of 12 months which would take the contract end date to 21/11/2030. The contract value shown is an approximate upper cap for spend under this contract including the optional extension. No work is guaranteed under this contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/384fd141-e7be-4f24-8802-53b3b692f5ef |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 21 Oct 2026 |
| Contract period | 22 Nov 2026 - 21 Nov 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £216,000 |
| Lots value | Not specified |
| Awards value | £216,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | The Pensions Regulator |
| Locality | BRIGHTON |
| Postcode area | Brighton |
| Postcode | BN1 6AF |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ21 Brighton and Hove |
| Local authority | Brighton and Hove |
| Electoral ward | Preston Park |
| Westminster constituency | Brighton Pavilion |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVIC COMPUTING LIMITED |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 26 Oct 2026 at 11:52 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/384fd141-e7be-4f24-8802-53b3b692f5ef

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/384fd141-e7be-4f24-8802-53b3b692f5ef
  26th October 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7fd592cf-b65d-4f50-8fa9-6104c67c1ef8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7fd592cf-b65d-4f50-8fa9-6104c67c1ef8.json.