--- title: "NHS Supply Chain Future Operating Model - Supporting Technologies and Infrastructure Services" ocid: "ocds-b5fd17-7ff27742-492e-456d-8469-14992e263bcc" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7ff27742-492e-456d-8469-14992e263bcc" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7ff27742-492e-456d-8469-14992e263bcc.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-7ff27742-492e-456d-8469-14992e263bcc.json" source: "Contracts Finder" current_stage: "Tender" buyer: "DEPARTMENT OF HEALTH" published: "2017-06-15" --- # NHS Supply Chain Future Operating Model - Supporting Technologies and Infrastructure Services Buyer: DEPARTMENT OF HEALTH Current stage: Tender OCID: ocds-b5fd17-7ff27742-492e-456d-8469-14992e263bcc [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7ff27742-492e-456d-8469-14992e263bcc) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7ff27742-492e-456d-8469-14992e263bcc.json) ## Summary The NHS Business Services Authority, represented by the Department of Health, is seeking to procure supporting technologies and infrastructure services through a tender titled "NHS Supply Chain Future Operating Model - Supporting Technologies and Infrastructure Services." This procurement falls under the industry category of computer equipment and supplies. The tender is currently at the planning stage, with a deadline for submissions set for 13 July 2017, and is envisioned to award a contract that will commence on 1 March 2018 and run until 28 February 2022. The estimated value of the contract is £248.8 million, and the procurement process will follow the competitive dialogue procedure as outlined in the Public Contract Regulations 2015. This tender presents significant opportunities for businesses specialising in IT services, software development, and maintenance of computer systems, as it focuses on enhancing legacy systems and providing transition services. The procurement will likely favour SMEs, providing them with a chance to engage in a considerable contract with the NHS. Companies that can deliver innovative transformation projects, particularly in ICT, are encouraged to participate as the tender includes the opportunity to contribute to new integration platforms and order management systems, making this an attractive proposition for those in the technology and health service sectors. ## Notice A contract between the Authority (the Authority being the NHS Business Services Authority as per OJEU notice) and its incumbent Supplier relating to the procurement and supply of goods and services across the NHS, together with supporting information and communication technology services ("ICT services") is due to expire on 30 September 2018. In the re-procurement of the services delivered by the current contract, the Authority is disaggregating the ICT services from the procurement and supply of goods. In this procurement exercise, the Authority (represented in the procurement by the Department of Health) is seeking to award a single contract for the delivery of supporting technologies and infrastructure services (only), which will include transformation services for the replacement of legacy systems. The Authority will set up an Intelligent Client Co-ordinator ('ICC') to fulfil the contract management role and acton behalf of NHS Customers and the Authority. There will be an obligation in the contract for the appointed supplier to enter into a novation agreement with the Authority and the ICC if required. The procurement is being conducted via the competitive dialogue procedure under Regulation 30 of the Public Contract Regulations 2015 and it is anticipated that 6 potential providers will be invited to submit outline solutions and 4 potential providers will be invited to submit final tenders. The services that are required can be briefly described as: - Transition services - to transfer all current services and systems (including novating contracts as required) to the successful supplier on or before the 30 Sept 2018. - Business as Usual services - to provide continuity of the transitioned services (as set out in the Authority's requirements). - Transformation services - to enhance existing legacy systems and services (as requested by the Authority)during the contract period. Three transformation projects have been identified by the Authority, but additional projects may be added. The three projects are: 1) A new Integration platform; 2) Replacement of the warehouse management; and 3) A new order management (RESUS) systems. It is anticipated that dialogue will be concentrated on transformation services. The dialogue may be conducted in successive stages leading to submission of a Final tender. Price is not the only award criterion and all criteria are stated in the procurement documents along with details of the services required. Additional information: The contract will be executed by the Authority, although the procurement is being conducted by the Department of Health (the DH) on behalf of the Authority. Potential providers should note that over the period of the contract, the supplier may be required to provide the services to other agencies, such as NHS trusts, other NHS entities, other UK government department agencies or other statutory bodies and/or private sector providers of NHS funded care. Any questions regarding this notice must be sent to the Authority using the Clarification Question Submission Template provided as part of the procurement documents and sent to supportingtechnologies@dh.gsi.gov.uk . All questions must be received by the deadline for receipt of clarifications (as stated in the procurement documents). Responses to questions will be shared by the Authority to potential providers using the DH's e-Sourcing Portal (commercially sensitive questions/responses may, at the Authority's discretion, be provided only to the relevant potential provider). This procurement exercise will be conducted via the DH's e-Sourcing Portal. Potential providers should visit http://www.gov.uk/government/organisations/department-of-health/about/procurement to register on the e-Sourcing Portal and download instructions on how to respond to this opportunity. The e-Sourcing Portal will contain all of the procurement documentation. All responses and final tenders must be submitted using the e-Sourcing Portal. The e-Sourcing Portal reference number of this procurement is: 60426. If you require assistance with the e-Sourcing Portal please contact the Supplier Helpdesk on +44 1132545777 or supplier.helpdesk@dh.gsi.gov.uk . This helpdesk is available from 10:00 to 16:00, Monday to Friday excluding Bank Holidays. Please note that the DH is in the process of changing its e-tendering system and may change the e-sourcing tool during this procurement. The DH will try to minimise the impact this will have on the procurement and all potential providers will be kept informed of any changes. The Authority reserves the right to terminate the procurement process (or part of it), to change the basis of and the procedures for the procurement process at any time, or to procure the subject matter of the contract by alternative means if it appears that it can be more advantageously procured by alternative means. The Authority is publishing the draft procurement documents through the DH's e-Sourcing Portal, however, it reserves the right to reissue these documents with any refinements at the commencement of the dialogue phase and at any time,at its sole discretion, modify the procurement documents (including any part of them) by amendments in writing, including extending the deadline for receipt of responses and/or final tenders (as permitted by the Public Contract Regulations 2015) . ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c276526a-1bbc-49b5-8280-63cf025d30af | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 15 Jun 2017 | | Submission deadline | 13 Jul 2017 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Mar 2018 - 28 Feb 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £248,800,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | DEPARTMENT OF HEALTH | | Locality | LONDON | | Post town | South East London | | Postcode | SE1 6LH | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI44 Lewisham and Southwark | | Local authority | Southwark | | Electoral ward | St George's | | Westminster constituency | Bermondsey and Old Southwark | | Delivery location | Not specified | ## CPV Codes ### Divisions - 30 - Office and computing machinery, equipment and supplies except furniture and software packages - 32 - Radio, television, communication, telecommunication and related equipment - 48 - Software package and information systems - 50 - Repair and maintenance services - 51 - Installation services (except software) - 64 - Postal and telecommunications services - 72 - IT services: consulting, software development, Internet and support - 75 - Administration, defence and social security services ### Codes - 30200000 - Computer equipment and supplies - 32400000 - Networks - 48000000 - Software package and information systems - 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment - 51600000 - Installation services of computers and office equipment - 64215000 - IP telephone services - 72000000 - IT services: consulting, software development, Internet and support - 75130000 - Supporting services for the government ## Release History - 15 Jun 2017 at 09:03 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c276526a-1bbc-49b5-8280-63cf025d30af ## Documents - https://www.contractsfinder.service.gov.uk/Notice/c276526a-1bbc-49b5-8280-63cf025d30af 15th June 2017 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/12e1491e-4384-483d-a576-0d3f3b9284fc - https://www.contractsfinder.service.gov.uk/Notice/Attachment/124af46d-36ec-436d-a234-e22eea2d691d - https://www.contractsfinder.service.gov.uk/Notice/Attachment/f88f9bd3-d7b6-4253-a43e-5b439bc47069 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/f15b862d-3c18-4298-bca4-8d20d45b16d8 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/18e80cca-5d0e-431d-9306-96a6103cf0be - https://www.contractsfinder.service.gov.uk/Notice/Attachment/0fb979fc-8645-412c-8327-81f328db7804 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/cd4e633f-7407-4a15-8f3b-b75cc9600e1c - https://www.contractsfinder.service.gov.uk/Notice/Attachment/adb3f80d-37b1-446a-a405-20325c1d848a - https://www.contractsfinder.service.gov.uk/Notice/Attachment/66f7962a-e5cc-4b63-a3ef-54be15c0db9e - http://www.gov.uk/government/organisations/department-of-health/about/procurement Link to DH e-Sourcing Portal to review full set of procurement documents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7ff27742-492e-456d-8469-14992e263bcc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7ff27742-492e-456d-8469-14992e263bcc.json.