---
title: "Mental Health Crisis Phone line"
ocid: "ocds-b5fd17-7ff310cf-63b7-49aa-95bc-717283d6d971"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7ff310cf-63b7-49aa-95bc-717283d6d971"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7ff310cf-63b7-49aa-95bc-717283d6d971.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7ff310cf-63b7-49aa-95bc-717283d6d971.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "SHEFFIELD HEALTH AND SOCIAL CARE NHS FOUNDATION TRUST"
published: "2023-12-08"
---

# Mental Health Crisis Phone line

Buyer: SHEFFIELD HEALTH AND SOCIAL CARE NHS FOUNDATION TRUST  
Current stage: Tender  
OCID: ocds-b5fd17-7ff310cf-63b7-49aa-95bc-717283d6d971

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## Summary

The Sheffield Health and Social Care NHS Foundation Trust is inviting tenders for the provision of a mental health crisis phone line service in the services industry category. The procurement stage is currently open, with a tender deadline of December 20, 2023. The contract period is from April 1, 2024, to March 31, 2027. The opportunity is located in Yorkshire and the Humber, United Kingdom.

This tender presents an opportunity for small and voluntary sector enterprises to compete for providing mental health crisis services. Businesses in the call centre industry or those with expertise in providing mental health support services would be well-suited to participate in this tender process. The buyer, Sheffield Health and Social Care NHS Foundation Trust, welcomes participation from interested parties to deliver essential mental health services to the community.

## Notice

Provision of mental health 111 crisis phone line Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/374da2dd-aa5c-4a9f-942d-382dd10f3c37 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Dec 2023 |
| Submission deadline | 20 Dec 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2024 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SHEFFIELD HEALTH AND SOCIAL CARE NHS FOUNDATION TRUST |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S6 1LX |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | Hillsborough |
| Westminster constituency | Sheffield Brightside and Hillsborough |
| Delivery location | TLE Yorkshire and The Humber |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79512000 - Call centre

## Release History

- 8 Dec 2023 at 15:15 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/374da2dd-aa5c-4a9f-942d-382dd10f3c37
- 8 Dec 2023 at 13:07 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/8b227571-43eb-47ad-aef1-49669838638d
- 21 Nov 2023 at 09:20 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/7110cc4a-942a-454b-92ba-acbfa4f63d64

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/374da2dd-aa5c-4a9f-942d-382dd10f3c37
  8th December 2023 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/8b227571-43eb-47ad-aef1-49669838638d
  8th December 2023 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/7110cc4a-942a-454b-92ba-acbfa4f63d64
  21st November 2023 - Opportunity notice on Contracts Finder

## Notice URLs

- https://health-family.force.com/s/Welcome

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7ff310cf-63b7-49aa-95bc-717283d6d971. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7ff310cf-63b7-49aa-95bc-717283d6d971.json.