---
title: "IT Infrastructure Support"
ocid: "ocds-b5fd17-8000bdeb-df24-4260-9c5b-bb79dea98c77"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8000bdeb-df24-4260-9c5b-bb79dea98c77"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8000bdeb-df24-4260-9c5b-bb79dea98c77.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8000bdeb-df24-4260-9c5b-bb79dea98c77.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "STONEWATER LIMITED"
published: "2019-04-07"
---

# IT Infrastructure Support

Buyer: STONEWATER LIMITED  
Current stage: Tender  
OCID: ocds-b5fd17-8000bdeb-df24-4260-9c5b-bb79dea98c77

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8000bdeb-df24-4260-9c5b-bb79dea98c77)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8000bdeb-df24-4260-9c5b-bb79dea98c77.json)

## Summary

The procurement process titled "IT Infrastructure Support" is being conducted by Stonewater Limited, with a focus on telecommunications infrastructure maintenance services. This tender is currently in the active stage, with a qualification deadline set for 10th May 2019. The contract period will commence on 2nd September 2019 and extend until 1st September 2022, covering locations within the United Kingdom and beyond, such as the British Overseas Territories and the Channel Islands. The procurement method being employed is a selective or restricted procedure.

This tender presents significant growth opportunities for businesses specialising in IT infrastructure and telecommunications. Companies capable of providing advanced services in areas such as VMWare, Windows Server, Active Directory, and network equipment maintenance would find this tender particularly relevant. With Stonewater looking for a single supplier to manage a variety of critical IT projects and support, firms experienced in delivering complex IT solutions and infrastructure support services should consider participating in this procurement process.

## Notice

The aim of this tender exercise is for Stonewater to appoint a single supplier to assist with the optimisation of required services (VMWare, Windows Server, Active Directory, Citrix, Netscaler SDX, Palo Alto Firewalls, LT and Cisco telephony and Call Centre (Finesse), Switching switching). In addition, this supplier will manage all maintenance requirements of the networking equipment and Cisco products within the Datacentres and offices (patching and firmware upgrades) and providing necessary reports to support the service. Stonewater also expects the appointed supplier to be able to provide fourth line support for all Operating Systems and hardware against agreed service levels. The supplier will be expected to assist the infrastructure team with identified projects, as and when required, including elements of design, implementation and associated documentation however these do not form part of the existing support contract and will be costed separately.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/979af751-919f-4089-9ab5-6d9b041747e0 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Apr 2019 |
| Submission deadline | 10 May 2019 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Sep 2019 - 1 Sep 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STONEWATER LIMITED |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE8 6EP |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | North Whetstone |
| Westminster constituency | South Leicestershire |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50332000 - Telecommunications-infrastructure maintenance services

## Release History

- 7 Apr 2019 at 13:18 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/979af751-919f-4089-9ab5-6d9b041747e0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/979af751-919f-4089-9ab5-6d9b041747e0
  7th April 2019 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-UK-Leicester:-Telecommunications-infrastructure-maintenance-services./8DK9G6AX83
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8000bdeb-df24-4260-9c5b-bb79dea98c77. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8000bdeb-df24-4260-9c5b-bb79dea98c77.json.