---
title: "Integrated Payment Solution"
ocid: "ocds-b5fd17-80338634-a66b-412f-a2dd-b59bb17b862c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-80338634-a66b-412f-a2dd-b59bb17b862c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-80338634-a66b-412f-a2dd-b59bb17b862c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-80338634-a66b-412f-a2dd-b59bb17b862c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BOURNEMOUTH CHRISTCHURCH AND POOLE COUNCIL"
published: "2022-11-30"
---

# Integrated Payment Solution

Buyer: BOURNEMOUTH CHRISTCHURCH AND POOLE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-80338634-a66b-412f-a2dd-b59bb17b862c

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## Summary

The Bournemouth Christchurch and Poole Council awarded a contract for an "Integrated Payment Solution" valued at £2,015,000 to Capita Business Services Limited. The procurement process was an award stage initiated as a tender. The contract period runs from December 1, 2022, to March 31, 2026, with the tender period ending on November 9, 2022. The services procurement falls under the "Software package and information systems" category and is located in the South West region, United Kingdom.

This tender for the Integrated Payment Solution by Bournemouth Christchurch and Poole Council can provide growth opportunities for businesses specialising in software packages and information systems. The tender is suitable for SMEs and can be attractive to businesses offering integrated payment solutions. Businesses interested in customer payment management and income collection services would be well-suited to compete in this procurement process.

## Notice

Pay360 Integrated payment solution to handle customer payments and manage the income collected by the council. An integrated payment solution provides a number of customer-facing channels to enable the customer to make their payment as efficiently as possible and is underpinned by an Income Management database. This includes an automated/Interactive Touch Tone telephone service, an internet payments module and a front end for officers to process mail order/telephone and non-electronic payments. Additional information: This contract was awarded through the KCS Managed Services for Business Solutions Framework (Y20023).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4911c386-3fee-4ba8-90b4-fcd06a25536b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Nov 2022 |
| Submission deadline | 9 Nov 2022 |
| Future notice date | Not specified |
| Award date | 23 Nov 2022 |
| Contract period | 1 Dec 2022 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,015,000 |
| Lots value | Not specified |
| Awards value | £2,015,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BOURNEMOUTH CHRISTCHURCH AND POOLE COUNCIL |
| Locality | BOURNEMOUTH |
| Post town | Bournemouth |
| Postcode | BH2 6DY |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK63 Bournemouth, Christchurch and Poole |
| Local authority | Bournemouth, Christchurch and Poole |
| Electoral ward | Bournemouth Central |
| Westminster constituency | Bournemouth West |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAPITA BUSINESS SERVICES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 30 Nov 2022 at 08:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4911c386-3fee-4ba8-90b4-fcd06a25536b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4911c386-3fee-4ba8-90b4-fcd06a25536b
  30th November 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-80338634-a66b-412f-a2dd-b59bb17b862c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-80338634-a66b-412f-a2dd-b59bb17b862c.json.