---
title: "Supply and Maintenance of Audio Guides for CWGC Visitor Centre, France"
ocid: "ocds-b5fd17-803eb70f-12d2-4f80-9c0c-f8cbe78c55b1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-803eb70f-12d2-4f80-9c0c-f8cbe78c55b1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-803eb70f-12d2-4f80-9c0c-f8cbe78c55b1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-803eb70f-12d2-4f80-9c0c-f8cbe78c55b1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "COMMONWEALTH WAR GRAVES COMMISSION"
published: "2018-11-22"
---

# Supply and Maintenance of Audio Guides for CWGC Visitor Centre, France

Buyer: COMMONWEALTH WAR GRAVES COMMISSION  
Current stage: Award  
OCID: ocds-b5fd17-803eb70f-12d2-4f80-9c0c-f8cbe78c55b1

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## Summary

The Commonwealth War Graves Commission has completed a public procurement process for the supply and maintenance of audio guides intended for their new visitor centre located in Beaurains, France. Announced on 23rd July 2018, the tender period concluded on 6th August 2018. The contract, valued at £25,000, encompasses the installation and ongoing support of audio guides to enhance visitor experiences. The procurement process was conducted using an open method, specifically an open procedure below the threshold. The contract duration is from 24th August 2018 to 23rd August 2021.

This procurement initiative presents a significant growth opportunity for businesses specialising in audiovisual technology and support services, particularly those that are small to medium enterprises (SMEs) or voluntary, community, and social enterprises (VCSEs). Companies with expertise in tourist guide services and interactive multimedia experiences would be particularly well-suited to compete, as the audio guides are central to providing a self-guided tour experience in the unique context of a World War memorial site.

## Notice

The CWGC is constructing a free to enter visitor centre which is due to open in Spring 2019. Situated at our workshop at Rue Angele Richard, 62217 Beaurains, France, the visitor centre will offer a 'behind-the-scenes' insight into the ongoing work of the Commission, from headstone production to crafting bespoke wooden and bronze cemetery features. It will also show the process of recovery and reburial of remains, as well as the industrial scale of our worldwide horticultural commitment. Integral to the Centre will be a multi-media experience, incorporating graphics, interactives and AV content. The main method of communication will be an audio guide, which will enable self-guided tours of the site. Visitor capacity at Beaurains will be limited to one pre-booked coach party at a time, along with any additional independent travellers who will not be required to book. Ensuring a clear and efficient visitor flow with the aid of the audio guide is essential. The Commission is now seeking tenders for the supply, installation and on-going support of the audio guides. Full details, including instructions on how to participate in the tender can be found on the Commissions E-Procurement portal: https://in-tendhost.co.uk/cwgc/aspx/Home

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/83ef398c-b2eb-4a05-b311-142970c3e15f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Nov 2018 |
| Submission deadline | 6 Aug 2018 |
| Future notice date | Not specified |
| Award date | 6 Nov 2018 |
| Contract period | 7 Nov 2018 - 5 Nov 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £25,000 |
| Lots value | Not specified |
| Awards value | £22,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COMMONWEALTH WAR GRAVES COMMISSION |
| Locality | MAIDENHEAD |
| Post town | Slough |
| Postcode | SL6 7DX |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ15 Berkshire East |
| Local authority | Windsor and Maidenhead |
| Electoral ward | St Mary's |
| Westminster constituency | Maidenhead |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOUNDGARDEN AUDIOGUIDANCE |

## CPV Codes

### Divisions

- 63 - Supporting and auxiliary transport services; travel agencies services

### Codes

- 63514000 - Tourist guide services

## Release History

- 22 Nov 2018 at 11:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/83ef398c-b2eb-4a05-b311-142970c3e15f
- 23 Jul 2018 at 10:34 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f7e7d5d8-8488-4e12-aba5-d90443d228f7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/83ef398c-b2eb-4a05-b311-142970c3e15f
  22nd November 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/f7e7d5d8-8488-4e12-aba5-d90443d228f7
  23rd July 2018 - Opportunity notice on Contracts Finder

## Notice URLs

- https://in-tendhost.co.uk/cwgc/aspx/Home

## Provenance

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