--- title: "Freedom to Speak Up Guardian Service" ocid: "ocds-b5fd17-8061e891-3658-4739-bef2-d2352a0102d2" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8061e891-3658-4739-bef2-d2352a0102d2" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8061e891-3658-4739-bef2-d2352a0102d2.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-8061e891-3658-4739-bef2-d2352a0102d2.json" source: "Contracts Finder" current_stage: "Tender" buyer: "KENT COMMUNITY HEALTH NHS FOUNDATION TRUST" published: "2022-01-17" --- # Freedom to Speak Up Guardian Service Buyer: KENT COMMUNITY HEALTH NHS FOUNDATION TRUST Current stage: Tender OCID: ocds-b5fd17-8061e891-3658-4739-bef2-d2352a0102d2 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8061e891-3658-4739-bef2-d2352a0102d2) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8061e891-3658-4739-bef2-d2352a0102d2.json) ## Summary The Kent Community Health NHS Foundation Trust is currently seeking a supplier for the "Freedom to Speak Up Guardian Service" as part of their procurement process that is classified under business services. The tender was published on 17th January 2022, with expressions of interest required by 21st January 2022. The contract is set to commence on 1st March 2022 and will extend until 28th February 2023. The procurement process adopts an open method, aiming to enhance staff engagement and ensure safety within the healthcare environment by providing confidential support for comments and concerns. This tender represents a significant opportunity for businesses specialising in consultancy and support services, particularly those with experience in healthcare and employee relations. SMEs may find this particularly relevant as they can offer innovative solutions for fostering a safe voice for NHS staff. Companies equipped to provide 24/7 services, with an understanding of whistleblowing regulations and the healthcare sector, will be well-positioned to compete for this contract and contribute to improving the quality of care within Kent's community health services. ## Notice Kent Community Health NHS Foundation Trust (KCHFT) employs approximately 5000 staff made up of community nurses, physiotherapists, dieticians, podiatrists, dental staff, sexual health and many other health care professionals and corporate services. KCHFT is one of the largest community health providers in England, serving a population of 1.4 million people across Kent, East Sussex and parts of London Boroughs in settings such as schools, people's homes, community clinics and community hospitals. The Freedom to Speak up Guardian is a service each Trust in the country has to support staff to speak up in order to make suggestions for improvement or highlight if something has, or could go wrong. It is established to prevent harm, learn lessons and improve services for staff, patients and the wider population. The Freedom to Speak up Guardian is a key part of the process and the Guardian will take calls from any member of staff, signposting and supporting staff to take the next steps to resolve a current issue, or to gather themes and trends in areas highlighted to direct trust work and focus to specific areas where improvements can be made. KCHFT are looking for a supplier to provide an independent and confidential Freedom to Speak Up Guardian Service. The service should provide all KCHFT staff with direct and confidential access to a dedicated Freedom to Speak Up Guardian 24/7/365, to discuss any matter relating to patient care, patient safety and work-related concerns. This will include everything from a simple conversation up to the formal raising or 'whistleblowing' of a serious concern or allegation. Expressions of interest (EOI) must be submitted via the Procontract procurement portal (Proactis) under the opportunity number DN591697. Any correspondence to the Authority's staff email address will be disregarded. Please login via the following link to express your interest if already registered, or the link will also allow you to register for free and then express your interest https://procontract.due-north.com/Login (https://procontract.due-north.com/Login). Please note that the ITT documentation (including the full specification) will be released to all suppliers who have expressed interest on closure of the EOI window. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cc8251a2-aeb4-4008-93ad-4aa0d3bee8cb | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Jan 2022 | | Submission deadline | 21 Jan 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Mar 2022 - 28 Feb 2023 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £77,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | KENT COMMUNITY HEALTH NHS FOUNDATION TRUST | | Locality | ASHFORD | | Post town | Tonbridge | | Postcode | TN25 4AZ | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ4 Kent | | ITL 3 | TLJ45 Mid Kent | | Local authority | Ashford | | Electoral ward | Goat Lees | | Westminster constituency | Ashford | | Delivery location | Not specified | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79000000 - Business services: law, marketing, consulting, recruitment, printing and security ## Release History - 17 Jan 2022 at 08:38 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/cc8251a2-aeb4-4008-93ad-4aa0d3bee8cb ## Documents - https://www.contractsfinder.service.gov.uk/Notice/cc8251a2-aeb4-4008-93ad-4aa0d3bee8cb 17th January 2022 - Opportunity notice on Contracts Finder ## Notice URLs - http://www.kentcht.nhs.uk - https://procontract.due-north.com/Login ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8061e891-3658-4739-bef2-d2352a0102d2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8061e891-3658-4739-bef2-d2352a0102d2.json.