---
title: "Income Management System Contract"
ocid: "ocds-b5fd17-807a3cee-6210-49de-929f-d868fb1350e0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-807a3cee-6210-49de-929f-d868fb1350e0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-807a3cee-6210-49de-929f-d868fb1350e0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-807a3cee-6210-49de-929f-d868fb1350e0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF SUTTON"
published: "2021-10-05"
---

# Income Management System Contract

Buyer: LONDON BOROUGH OF SUTTON  
Current stage: Award  
OCID: ocds-b5fd17-807a3cee-6210-49de-929f-d868fb1350e0

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-807a3cee-6210-49de-929f-d868fb1350e0.json)

## Summary

The London Borough of Sutton has awarded the "Income Management System Contract" to Capita Business Services Limited. This contract, valued at £1,200,000, falls under the software package and information systems industry category. The procurement process was a direct award, following the completion of the tender stage, with the contract period running from 26 September 2021 to 25 September 2024. The contract supports key council operations across various UK regions including London, South East, and the Midlands, ensuring efficient income management and flexible payment solutions for council services.

This award presents considerable opportunities for businesses in the software solutions sector, especially those that specialise in income management and payment systems. Small and medium-sized enterprises (SMEs) with innovative solutions that enhance efficiency in budget management and debt recovery could find prospects in similar future tenders. Companies focused on providing flexible technical solutions tailored to municipal needs would be well-positioned to compete for such contracts.

## Notice

The award of a contract to Capita for the provision of their income management and payment solutions to ensure that LBS Sutton and RB Kingston councils continue to have an effective and fully supported mechanism for receiving and quickly allocating income into the organisations. This is fundamental to support budget management and efficient debt recovery, whilst also meeting the needs of service users to offer flexibility to pay for council services in a variety of ways

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5ab65eb5-96f2-4c11-9748-3b0db93bf15f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Oct 2021 |
| Submission deadline | 15 Sep 2021 |
| Future notice date | Not specified |
| Award date | 19 Sep 2021 |
| Contract period | 26 Sep 2021 - 26 Sep 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,200,000 |
| Lots value | Not specified |
| Awards value | £1,200,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF SUTTON |
| Locality | SUTTON |
| Post town | Sutton |
| Postcode | SM1 1EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Sutton |
| Electoral ward | Sutton Central |
| Westminster constituency | Sutton and Cheam |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAPITA BUSINESS SERVICES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 5 Oct 2021 at 14:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5ab65eb5-96f2-4c11-9748-3b0db93bf15f
- 5 Oct 2021 at 13:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f34d0f85-0fdc-4cc2-bcb8-34782debb020

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5ab65eb5-96f2-4c11-9748-3b0db93bf15f
  5th October 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/f34d0f85-0fdc-4cc2-bcb8-34782debb020
  5th October 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.sutton.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-807a3cee-6210-49de-929f-d868fb1350e0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-807a3cee-6210-49de-929f-d868fb1350e0.json.