---
title: "NEC Charter - Support and Maintenance Services for Core Modules"
ocid: "ocds-b5fd17-8084617c-190d-4d95-a2c1-6edf1cd14529"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8084617c-190d-4d95-a2c1-6edf1cd14529"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8084617c-190d-4d95-a2c1-6edf1cd14529.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8084617c-190d-4d95-a2c1-6edf1cd14529.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CITY OF LONDON CORPORATION"
published: "2024-12-02"
---

# NEC Charter - Support and Maintenance Services for Core Modules

Buyer: CITY OF LONDON CORPORATION  
Current stage: Award  
OCID: ocds-b5fd17-8084617c-190d-4d95-a2c1-6edf1cd14529

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8084617c-190d-4d95-a2c1-6edf1cd14529)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8084617c-190d-4d95-a2c1-6edf1cd14529.json)

## Summary

The City of London Corporation has awarded a contract for the support and maintenance services of the NEC Charter core modules to NEC Software Solutions. This selective procurement process was executed through a call-off from the Covert Management Framework (Blue Light Commercial), specifically targeting the System Management Software package industry. The contract, valued at £112,469, will cover services primarily in London, United Kingdom, and extends from 1 January 2025 to 31 December 2027. The award was published on 2 December 2024.

This tender represents a significant opportunity for businesses in the system management and software maintenance sectors to collaborate with a leading supplier, NEC Software Solutions. The contract's emphasis on compliance with legislation and multi-agency working, as well as the integration of various data-sharing options, suggests excellent prospects for companies with experience in supporting law enforcement and covert operations management systems. Although SMEs and social enterprises are deemed unsuitable for this contract, larger enterprises with extensive system maintenance capabilities and experience in the public sector will find this an advantageous engagement.

## Notice

Direct Award to NEC Software Solutions via the Covert Management Framework (Blue Light Commercial). The covert operations management solution, known as Charter, supports law enforcement organisations to authorise, conduct and manage covert activities, as well as analysing the resulting intelligence. System is designed for law enforcement agencies to authorise and manage intrusive covert activities. As well as comply with requirements for legislation and local policy. The system can also meet the demands of multi-agency working in a region, with a variety of options for data sharing and federate searching capabilities. The Charter system is embedded within CoLP. NEC Charter is the only system that provides all required modules in one system. Moving to different systems would mean procuring the required modules from different providers. Each system would then require implementation and training. Back record conversion would need to be considered and may not be feasible.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bd289d9b-6949-4184-9cdf-dcf9ab9f2df4 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Dec 2024 |
| Submission deadline | 25 Nov 2024 |
| Future notice date | Not specified |
| Award date | 25 Nov 2024 |
| Contract period | 1 Jan 2025 - 31 Dec 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £112,469 |
| Lots value | Not specified |
| Awards value | £112,469 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CITY OF LONDON CORPORATION |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2V 7HH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bassishaw |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NEC SOFTWARE SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48781000 - System management software package

## Release History

- 2 Dec 2024 at 09:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bd289d9b-6949-4184-9cdf-dcf9ab9f2df4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bd289d9b-6949-4184-9cdf-dcf9ab9f2df4
  2nd December 2024 - Awarded contract notice on Contracts Finder
- http://www.capitalesourcing.com
  Awarded Contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8084617c-190d-4d95-a2c1-6edf1cd14529. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8084617c-190d-4d95-a2c1-6edf1cd14529.json.