---
title: "Revenues and Benefits System"
ocid: "ocds-b5fd17-808ae755-a3cd-439b-8afe-708a87c60f9c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-808ae755-a3cd-439b-8afe-708a87c60f9c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-808ae755-a3cd-439b-8afe-708a87c60f9c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-808ae755-a3cd-439b-8afe-708a87c60f9c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "N/A"
published: "2023-11-13"
---

# Revenues and Benefits System

Buyer: N/A  
Current stage: Award  
OCID: ocds-b5fd17-808ae755-a3cd-439b-8afe-708a87c60f9c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-808ae755-a3cd-439b-8afe-708a87c60f9c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-808ae755-a3cd-439b-8afe-708a87c60f9c.json)

## Summary

The award has been granted to Civica Uk Ltd by the Merton Council for the provision of a software solution supporting billing and collection of various taxes and rates. This selective procurement process for tax preparation software development services falls under the goods category. The contract period runs from 1st November 2023 to 1st November 2030, with a total value of £3,066,751.

This tender presents an opportunity for software development companies specialising in tax preparation services to engage with Merton Council. The contract entails providing IT solutions for tax billing, collection, and recovery, as well as offering a customer portal for residents and businesses. Businesses proposing innovative taxation technologies are well-suited to compete in this opportunity, aligning with the Council's requirements for efficient tax management services.

## Notice

The contract is for the provision of a software solution to enable Merton to fulfil its statutory duties regarding billing and collection of council tax and business rates, and Civica Open Revenues provides an IT solution to enable the billing, collection and recovery of council tax, business rates, housing benefit overpayments, BID levies and payment of housing benefit, council tax support and other discretionary payments. It also provides a customer portal for residents and businesses to access their accounts and claims.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/da7c4d95-4730-4cee-b7c9-c8ee12850772 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Nov 2023 |
| Submission deadline | 1 Sep 2023 |
| Future notice date | Not specified |
| Award date | 31 Oct 2023 |
| Contract period | 1 Nov 2023 - 1 Nov 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £3,066,751 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | N/A |
| Locality | MORDEN |
| Post town | Sutton |
| Postcode | SM4 5DX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Merton |
| Electoral ward | Merton Park |
| Westminster constituency | Wimbledon |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212412 - Tax preparation software development services

## Release History

- 13 Nov 2023 at 09:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/da7c4d95-4730-4cee-b7c9-c8ee12850772

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/da7c4d95-4730-4cee-b7c9-c8ee12850772
  13th November 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.merton.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-808ae755-a3cd-439b-8afe-708a87c60f9c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-808ae755-a3cd-439b-8afe-708a87c60f9c.json.