---
title: "NHS South Yorkshire ICB Doncaster Place : High Intensity User Support"
ocid: "ocds-b5fd17-8090df98-f3e8-4f09-9726-1cc801a3e3a2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8090df98-f3e8-4f09-9726-1cc801a3e3a2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8090df98-f3e8-4f09-9726-1cc801a3e3a2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8090df98-f3e8-4f09-9726-1cc801a3e3a2.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NHS SHEFFIELD CCG"
published: "2022-10-03"
---

# NHS South Yorkshire ICB Doncaster Place : High Intensity User Support

Buyer: NHS SHEFFIELD CCG  
Current stage: Tender  
OCID: ocds-b5fd17-8090df98-f3e8-4f09-9726-1cc801a3e3a2

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## Summary

The NHS Sheffield Clinical Commissioning Group (CCG) has initiated a tender process for the provision of 'High Intensity User Support' services in Doncaster Place, Sheffield, under the 'Guidance and counselling services' category. The contract value is £580,000, and the tender deadline is 2nd November 2022. The contract period is set to start on 3rd April 2023 and end on 31st March 2026. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are eligible to compete in this open procurement procedure.

This tender presents a valuable opportunity for businesses specializing in guidance and counselling services to expand their operations and contribute to the delivery of the NHS Long Term Plan. Eligible businesses should focus on offering innovative solutions to reduce demand in Urgent and Emergency Care, enhancing patient care outcomes, and effectively managing unscheduled care activity. By participating in this open tender, businesses can access a long-term contract with the NHS, contributing to improved healthcare delivery and cost-effective care provision in the region.

## Notice

The NHS Long Term Plan makes a renewed commitment to improve and widen access to care for adults needing mental health support. The High Intensity User service contributes to the delivery of the NHS Long Term Plan by reducing demand in Urgent and Emergency Care. As part of the 2019/20 Operational Planning and Contracting Guidance, all health systems in England were advised to implement a High Intensity User service. Using data from a local ambulance service, High Intensity Users of 999 and frequent attenders to A&E were identified through a range of data sources. From previous work undertaken across the country, it was clear that some individuals had little clinical reason for doing so; others had genuine reason for calling or were highlighted as vulnerable. Evidence from various pilots across the country suggests that where a service is implemented effectively, it has improved the quality of life for patients, families and serving healthcare professionals. It also supported better care outcomes, safely reduced the utilisation of ambulance resources, A&E attendances, police attendances and hospital admissions, enabling a more cost-effective approach to unscheduled care activity.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/56a80c66-4f93-495c-b120-b88ef73184dd |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Oct 2022 |
| Submission deadline | 2 Nov 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 2 Apr 2023 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £580,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHEFFIELD CCG |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S9 4EU |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | Darnall |
| Westminster constituency | Sheffield South East |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312300 - Guidance and counselling services

## Release History

- 3 Oct 2022 at 14:11 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/56a80c66-4f93-495c-b120-b88ef73184dd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/56a80c66-4f93-495c-b120-b88ef73184dd
  3rd October 2022 - Opportunity notice on Contracts Finder

## Provenance

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