---
title: "Electronic Communications Platform for GP Practices"
ocid: "ocds-b5fd17-80957fc3-d5d3-49df-9d71-9aae08d06a41"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-80957fc3-d5d3-49df-9d71-9aae08d06a41"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-80957fc3-d5d3-49df-9d71-9aae08d06a41.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-80957fc3-d5d3-49df-9d71-9aae08d06a41.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS HUMBER & NORTH YORKSHIRE ICB"
published: "2023-05-18"
---

# Electronic Communications Platform for GP Practices

Buyer: NHS HUMBER & NORTH YORKSHIRE ICB  
Current stage: Award  
OCID: ocds-b5fd17-80957fc3-d5d3-49df-9d71-9aae08d06a41

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-80957fc3-d5d3-49df-9d71-9aae08d06a41)  
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## Summary

The NHS HUMBER & NORTH YORKSHIRE ICB awarded a contract for the provision of an Electronic Communications Platform for GP Practices under a selective procurement method. The contract, valued at £576,458 GBP, has a start date of 1st April 2023 and an end date of 31st March 2024. The tender period ended on 3rd March 2023, with Accurx Limited being the successful supplier located in London, England.

This opportunity to provide digital communication services to GP Practices in the healthcare sector is well-suited for small and medium enterprises (SMEs) looking to expand their market presence. Businesses offering innovative solutions in electronic communication, clinical information systems, and telemedicine platforms are encouraged to pursue collaborations with the NHS to enhance patient engagement and healthcare delivery effectiveness.

## Notice

The electronic communication platform supports the Digital First Primary Care approach by providing GP Practices with the ability to communicate with patients by: * Sending personalised SMS messages to a patient which save instantly into the patient record; * Providing over 100 pre-written message templates and allows creation of custom templates; * Offering batch messaging functionality for patient campaigns / call and recall; * Providing appointment reminder text capabilities; * Allowing patients the ability to send photo messages and receive text responses; * Send documents via a hyperlink in SMS to patients; * Issuing patient questionnaires via SMS, with responses saving back to the patient record; * Video consultations through a unique link to a patient via SMS or email, from desktop or mobile.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e2e3a616-f602-4998-95e4-97164557874b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 May 2023 |
| Submission deadline | 3 Mar 2023 |
| Future notice date | Not specified |
| Award date | 21 Mar 2023 |
| Contract period | 31 Mar 2023 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £576,458 |
| Lots value | Not specified |
| Awards value | £576,458 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS HUMBER & NORTH YORKSHIRE ICB |
| Locality | WILLERBY |
| Post town | Hull |
| Postcode | HU10 6DT |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE12 East Riding of Yorkshire |
| Local authority | East Riding of Yorkshire |
| Electoral ward | Willerby and Kirk Ella |
| Westminster constituency | Kingston upon Hull West and Haltemprice |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCURX |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48814400 - Clinical information system

## Release History

- 18 May 2023 at 13:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e2e3a616-f602-4998-95e4-97164557874b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e2e3a616-f602-4998-95e4-97164557874b
  18th May 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-80957fc3-d5d3-49df-9d71-9aae08d06a41. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-80957fc3-d5d3-49df-9d71-9aae08d06a41.json.