---
title: "North Northamptonshire Council Education Case Management System"
ocid: "ocds-b5fd17-80a46aab-e6ce-409c-baf5-6e8c03b4f31d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-80a46aab-e6ce-409c-baf5-6e8c03b4f31d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-80a46aab-e6ce-409c-baf5-6e8c03b4f31d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-80a46aab-e6ce-409c-baf5-6e8c03b4f31d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTH NORTHAMPTONSHIRE COUNCIL"
published: "2024-06-14"
---

# North Northamptonshire Council Education Case Management System

Buyer: NORTH NORTHAMPTONSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-80a46aab-e6ce-409c-baf5-6e8c03b4f31d

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## Summary

The North Northamptonshire Council has completed a procurement process for an Education Case Management System valued at £913,597 in IT services. The tender was conducted through a selective procurement method, calling off from a framework agreement. The contract period is set to start on July 18, 2024, and end on July 17, 2029. The buying organisation, North Northamptonshire Council, based in Kettering, East Midlands, United Kingdom, aims to enhance data quality, workflow efficiency, communication, reporting accuracy, and contract management through this procurement process.

This tender presents an opportunity for businesses specializing in IT services, particularly consulting, software development, Internet, and support. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are suitable for this tender. With a focus on services, businesses with expertise in cloud technology, artificial intelligence, and contract management can compete to provide solutions that improve data management, workflow automation, customer communication, business intelligence, and staff training for the North Northamptonshire Council's Education Service.

## Notice

The project will deliver the following outcomes: The Education Case Management System will provide a central database for the Education Service and provide customer and partner portals. There are several benefits expected to be seen by Children's Services, from the procurement of the Education Case Management System, including: Improving data quality by making it the only system that the service uses, integration with internal systems and portals and links to external systems from Ofsted and the Department of Work and Pensions; Efficiency by automating workflow (e.g., streamlining school admissions, and communicating through online portals); Improve effectiveness within the service (e.g., by reducing double keying by staff, and reconciliation of payments by the Finance team, and reducing duplication of information); Delivering improved communication with customers, partners, and between internal departments. It will reduce calls and e-mails into the central Customer Services team and aims to reduce the number of complaints received; Improved access and accuracy for reporting, using data to manage services and make decisions using integrated business intelligence systems; Improved processing speeds and business continuity using advanced Cloud technology and Artificial Intelligence (AI) functionality, where appropriate; Improved contract management by a dedicated resource; and Improved and regular staff training, including using the Council's Learning and Development team.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bd4257b4-2fd1-40a5-ae73-741bf35c5e41 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Jun 2024 |
| Submission deadline | 17 Mar 2024 |
| Future notice date | Not specified |
| Award date | 13 Jun 2024 |
| Contract period | 17 Jul 2024 - 17 Jul 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £913,597 |
| Lots value | Not specified |
| Awards value | £913,597 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH NORTHAMPTONSHIRE COUNCIL |
| Locality | KETTERING |
| Post town | Northampton |
| Postcode | NN16 8TL |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF25 North Northamptonshire |
| Local authority | North Northamptonshire |
| Electoral ward | Northall |
| Westminster constituency | Kettering |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCESS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 14 Jun 2024 at 14:38 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bd4257b4-2fd1-40a5-ae73-741bf35c5e41
- 14 Jun 2024 at 14:13 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bd4257b4-2fd1-40a5-ae73-741bf35c5e41

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bd4257b4-2fd1-40a5-ae73-741bf35c5e41
  14th June 2024 - Awarded contract notice on Contracts Finder

## Provenance

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