---
title: "705558450 (DInfoCom/0226) Provision of CRIMES - SERVICE & MOD POLICE - CHARTER SOFTWARE, JOINT LICENSING & SUPPORT"
ocid: "ocds-b5fd17-80be1c39-7a52-463c-9562-bcfaebd5c6c6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-80be1c39-7a52-463c-9562-bcfaebd5c6c6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-80be1c39-7a52-463c-9562-bcfaebd5c6c6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-80be1c39-7a52-463c-9562-bcfaebd5c6c6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2023-04-17"
---

# 705558450 (DInfoCom/0226) Provision of CRIMES - SERVICE & MOD POLICE - CHARTER SOFTWARE, JOINT LICENSING & SUPPORT

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-b5fd17-80be1c39-7a52-463c-9562-bcfaebd5c6c6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-80be1c39-7a52-463c-9562-bcfaebd5c6c6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-80be1c39-7a52-463c-9562-bcfaebd5c6c6.json)

## Summary

The Ministry of Defence has awarded a contract for the provision of IT services, specifically software support for CRIMES - SERVICE & MOD POLICE - CHARTER SOFTWARE. The contract, valued at 176,419 GBP, was awarded through a selective procurement method and involves a 12-month contract period starting on 29th March 2023 and ending on 28th March 2024. The contract was published on 17th April 2023, and the tender deadline was 28th March 2023. The buying organisation is the Ministry of Defence, based in Andover, England, and the industry category is IT services for consulting, software development, and support.

This procurement presents an opportunity for service providers in the IT industry, particularly those experienced in software consulting and development, to engage with the Ministry of Defence. The contract is suitable for small and medium-sized enterprises and entails a specific focus on software migration and support services. Businesses with expertise in covert policing technologies and compliance with investigative regulations, such as the Investigative Powers Act, would find this tender well-suited for their capabilities. The opportunity arises from the Ministry of Defence's need to upgrade its software systems to a more modern infrastructure, creating potential for long-term collaboration and growth in the IT services sector.

## Notice

To replace and uplift the current annual software license and support for Charter which is primarily used by the Service Police Crime Bureau (SPCB) but also by the wider Royal Military Police (RMP) and partner forces (RAF Police, Royal Navy Police, MOD Police) as its covert policing case management tool. As part of the Datacentre rationalisation (DCR) program CRIMES' applications and services are being migrated into a bespoke MOD Cloud hosting environment (ACE SO2). Charter is within the scope of this migration. In order to complete this migration there is a requirement to convert the Charter application from its current Oracle DB to SQL, and then migrate the application and its data into ACE. Army Headquarters is responsible for overseeing all non-MODNET ICS procurements for the Army. Twelve (12) month combined licensing, software, and support for a combined 'Defence Police' Charter contract. To commence on 03 February 2023 until 02 February 2024. Charter is designed for law enforcement agencies and public bodies whose activities are governed by the Investigative Powers Act (IPA). The system complies with all current legislation and NPCC guidelines for undertaking all kinds of covert activities. The system can also be scaled to meet the demands of regional or partnership working, for example, in a ROCU (Regional Organised Crime Unit) with a variety of options for data sharing and federated searching capabilities. Charter is currently sat on a now unsupported version of an Oracle DB. In order to successfully migrate the application from the current on-premises hosting to MODCloud as part of the DCR program, then the application and its data must be uplifted to a MS SQL DB.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4169c80c-ffc7-4974-adf2-c855e4cf14b8 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Apr 2023 |
| Submission deadline | 28 Mar 2023 |
| Future notice date | Not specified |
| Award date | 28 Mar 2023 |
| Contract period | 28 Mar 2023 - 28 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £176,419 |
| Lots value | Not specified |
| Awards value | £176,419 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | ANDOVER |
| Post town | Not specified |
| Postcode | SP10 8HJ |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NEC SOFTWARE SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 17 Apr 2023 at 17:19 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4169c80c-ffc7-4974-adf2-c855e4cf14b8
- 17 Apr 2023 at 17:17 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4169c80c-ffc7-4974-adf2-c855e4cf14b8
- 17 Apr 2023 at 17:03 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4169c80c-ffc7-4974-adf2-c855e4cf14b8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4169c80c-ffc7-4974-adf2-c855e4cf14b8
  17th April 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4c48e062-cc7b-4b07-a4cf-02c0c176b75e

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-80be1c39-7a52-463c-9562-bcfaebd5c6c6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-80be1c39-7a52-463c-9562-bcfaebd5c6c6.json.
