---
title: "Bottomline Support and Maintenance"
ocid: "ocds-b5fd17-80c2c837-873e-4cf3-a07a-e55bdefe0cbf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-80c2c837-873e-4cf3-a07a-e55bdefe0cbf"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-80c2c837-873e-4cf3-a07a-e55bdefe0cbf.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-80c2c837-873e-4cf3-a07a-e55bdefe0cbf.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL SERVICES COMPENSATION SCHEME LIMITED"
published: "2021-01-26"
---

# Bottomline Support and Maintenance

Buyer: FINANCIAL SERVICES COMPENSATION SCHEME LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-80c2c837-873e-4cf3-a07a-e55bdefe0cbf

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-80c2c837-873e-4cf3-a07a-e55bdefe0cbf)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-80c2c837-873e-4cf3-a07a-e55bdefe0cbf.json)

## Summary

The Financial Services Compensation Scheme Limited has successfully completed the procurement process for the "Bottomline Support and Maintenance" contract, which encompasses annual support and maintenance for their Enterprise Payment System. Classified under IT services (CPV code 72000000), this contract was awarded following a direct procurement method through a single tender action, as it fell below the financial threshold. The contract period commenced on 2nd January 2021 and will conclude on 1st January 2022. The award was finalised on 31st December 2021, with a total contract value of £56,878.

This tender presents substantial opportunities for businesses specialising in IT services, particularly in software development, consulting, and support. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are well-positioned to compete for similar contracts, benefitting from the conducive procurement method that favours direct engagements. Companies with expertise in maintaining enterprise-level payment systems and delivering technical support can particularly leverage this contract type to expand their portfolio and client base.

## Notice

This is for the annual Support and Maintenance renewal of our Enterprise Payment System which is required to retain upgrade rights and to get support on the product.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9f310d58-2829-49e4-8c85-82051f5fd629 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Jan 2021 |
| Submission deadline | 31 Dec 2020 |
| Future notice date | Not specified |
| Award date | 26 Jan 2021 |
| Contract period | 2 Jan 2021 - 1 Jan 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £56,878 |
| Lots value | Not specified |
| Awards value | £56,878 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL SERVICES COMPENSATION SCHEME LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC3A 7QU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Portsoken |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BOTTOMLINE TECHNOLOGIES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 26 Jan 2021 at 13:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9f310d58-2829-49e4-8c85-82051f5fd629

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9f310d58-2829-49e4-8c85-82051f5fd629
  26th January 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-80c2c837-873e-4cf3-a07a-e55bdefe0cbf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-80c2c837-873e-4cf3-a07a-e55bdefe0cbf.json.