---
title: "ServiceNow Implementation Services"
ocid: "ocds-b5fd17-80cf1e6d-2d62-4c8c-9e55-b003c0ca9502"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-80cf1e6d-2d62-4c8c-9e55-b003c0ca9502"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-80cf1e6d-2d62-4c8c-9e55-b003c0ca9502.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-80cf1e6d-2d62-4c8c-9e55-b003c0ca9502.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE"
published: "2020-12-18"
---

# ServiceNow Implementation Services

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE  
Current stage: Award  
OCID: ocds-b5fd17-80cf1e6d-2d62-4c8c-9e55-b003c0ca9502

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-80cf1e6d-2d62-4c8c-9e55-b003c0ca9502)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-80cf1e6d-2d62-4c8c-9e55-b003c0ca9502.json)

## Summary

The Department of Health and Social Care has awarded a contract for "ServiceNow Implementation Services" focused on MVP and Phased Delivery, valued at £170,000. This procurement falls under the category of software packages and information systems (CPV code 48000000) and was executed through a selective procurement method, which involved a call-off from a framework agreement. The contract period commenced on 12 November 2020 and will conclude on 31 March 2021. The award notice was published on 18 December 2020, and all relevant activities took place in London, United Kingdom, with the delivery addresses also located in SW1H 0EU.

This tender presents a significant opportunity for businesses specialising in software implementation and digital solutions, particularly those experienced with the ServiceNow platform. Firms involved in software development, project management, and IT consultancy would be well-positioned to compete for similar contracts in the future. As the procurement was aimed at a complete service solution, businesses that can offer comprehensive phased delivery projects will find themselves competitive in future bids, especially in the health and social care sector.

## Notice

ServiceNow Implementation - MVP and Phased Delivery Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8bd05f7a-305a-456c-a24c-9ceb8e6a4aab |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Dec 2020 |
| Submission deadline | 12 Nov 2020 |
| Future notice date | Not specified |
| Award date | 16 Nov 2020 |
| Contract period | 12 Nov 2020 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £170,000 |
| Lots value | Not specified |
| Awards value | £170,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | METHODS BUSINESS AND DIGITAL TECHNOLOGY |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 18 Dec 2020 at 15:54 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8bd05f7a-305a-456c-a24c-9ceb8e6a4aab

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8bd05f7a-305a-456c-a24c-9ceb8e6a4aab
  18th December 2020 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000kEuU/xMFqVY51FjUms.TXahXiF5wLgav5ZeQbAiaYED4__Tw
  G-Cloud-12-Call-Off-Contract DHSC Methods ServiceNow Implementation signed_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-80cf1e6d-2d62-4c8c-9e55-b003c0ca9502. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-80cf1e6d-2d62-4c8c-9e55-b003c0ca9502.json.