---
title: "Wakefield Council IT Service Management Solution"
ocid: "ocds-b5fd17-80f7af40-c1d3-4b8b-ab66-29c502275714"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-80f7af40-c1d3-4b8b-ab66-29c502275714"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-80f7af40-c1d3-4b8b-ab66-29c502275714.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-80f7af40-c1d3-4b8b-ab66-29c502275714.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "WAKEFIELD COUNCIL"
published: "2023-05-22"
---

# Wakefield Council IT Service Management Solution

Buyer: WAKEFIELD COUNCIL  
Current stage: Planning  
OCID: ocds-b5fd17-80f7af40-c1d3-4b8b-ab66-29c502275714

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## Summary

The Wakefield Council is currently planning to procure an IT Service Management Solution. The procurement process is at the planning stage, with an engagement end date set for 9th June 2023. The council is seeking qualified providers to support the transformation of IT processes. The procurement opportunity falls under the industry category of IT software and helpdesk services. The procurement method is a tender, and interested businesses should take note of the key milestone for engagement.

This tender by Wakefield Council for an IT Service Management Solution offers opportunities for businesses specialising in IT software and helpdesk services. Small and medium-sized enterprises (SMEs) would be well-suited to compete for this contract. The Council has emphasised the importance of a modern and responsive service, indicating a focus on innovative solutions. Businesses should act promptly to participate in the market engagement exercise before the specified deadline to be considered for potential procurement opportunities.

## Notice

Wakefield Council is considering procurement options for a replacement Information Technology (IT) Service Management Software Solution to support the transformation of existing IT processes and adoption of new service management processes to provide a modern and responsive service to all users and enable more efficient and effective asset management. The purpose of this market consultation is to ascertain the interest of any qualified providers and to enable an informed decision to be made in relation to any procurement opportunities available to the Council. A Market Engagement questionnaire is available to view and complete on the Mercell YORtender site https://uk.eu-supply.com/login.asp?B=UK, reference number: 74625. The Market Engagement will close on 09/06/2023 2 p.m. Completion of the questionnaire and any involvement in the market engagement exercise does not confer any right or expectation that a supplier will be selected for any contract should a procurement exercise be undertaken.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f60c16e3-a1bb-47d2-bef9-3781f6329199 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 May 2023 |
| Submission deadline | Not specified |
| Future notice date | 9 Jun 2023 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WAKEFIELD COUNCIL |
| Locality | WAKEFIELD |
| Post town | Wakefield |
| Postcode | WF1 2EB |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE45 Wakefield |
| Local authority | Wakefield |
| Electoral ward | Wakefield North |
| Westminster constituency | Wakefield and Rothwell |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48517000 - IT software package
- 72253000 - Helpdesk and support services

## Release History

- 22 May 2023 at 15:10 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/f60c16e3-a1bb-47d2-bef9-3781f6329199

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f60c16e3-a1bb-47d2-bef9-3781f6329199
  22nd May 2023 - Early engagement notice on Contracts Finder

## Notice URLs

- https://uk.eu-supply.com/login.asp?B=UK

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-80f7af40-c1d3-4b8b-ab66-29c502275714. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-80f7af40-c1d3-4b8b-ab66-29c502275714.json.