---
title: "ENHT - Customer Service Practitioner Level 2 Standard/ Assistant Accountant Level 3 Standard/ Team Leader Supervisor Level 3 Standard/ Operations Departmental Manager Level 5 Standard (Apprenticeships)"
ocid: "ocds-b5fd17-810b01a1-d1d3-4dbf-9a13-76e1f70ad3bf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-810b01a1-d1d3-4dbf-9a13-76e1f70ad3bf"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-810b01a1-d1d3-4dbf-9a13-76e1f70ad3bf.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-810b01a1-d1d3-4dbf-9a13-76e1f70ad3bf.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HERTFORDSHIRE NHS PROCUREMENT"
published: "2018-06-20"
---

# ENHT - Customer Service Practitioner Level 2 Standard/ Assistant Accountant Level 3 Standard/ Team Leader Supervisor Level 3 Standard/ Operations Departmental Manager Level 5 Standard (Apprenticeships)

Buyer: HERTFORDSHIRE NHS PROCUREMENT  
Current stage: Award  
OCID: ocds-b5fd17-810b01a1-d1d3-4dbf-9a13-76e1f70ad3bf

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-810b01a1-d1d3-4dbf-9a13-76e1f70ad3bf.json)

## Summary

The procurement process initiated by Hertfordshire NHS Procurement involved the awarding of a contract for apprenticeships in the education and training services industry, specifically for Customer Service Practitioner Level 2, Assistant Accountant Level 3, Team Leader Supervisor Level 3, and Operations Departmental Manager Level 5 qualifications. The contract was awarded on 31st January 2018, with a total value of £216,000 and an estimated duration from 1st February 2018 to 1st February 2020. This selective tender process utilised a call-off from a dynamic purchasing system and was located in the East of England.

This tender presents significant opportunities for businesses specialising in educational services, particularly those focused on apprenticeship training. Businesses capable of delivering high-quality training solutions for the specified roles would be well-positioned to compete, particularly large-scale providers like HART LEARNING & DEVELOPMENT LTD, which successfully gained the contract. Other organisations that offer tailored training programmes, especially those aligned with the needs of the NHS, could also consider future collaborations or similar tenders to enhance their market presence and drive growth.

## Notice

Direct Award - NHS SBS Apprenticeship Training Services framework agreement Ref: SBS/17/GR/9752

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/075d73c4-6ca6-4f73-9388-7f3fc6bbc8b3 |
| Notice type | Award Notice |
| Procurement type | Dynamic, Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jun 2018 |
| Submission deadline | 31 Jan 2018 |
| Future notice date | Not specified |
| Award date | 31 Jan 2018 |
| Contract period | 1 Feb 2018 - 1 Feb 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £225,000 |
| Lots value | Not specified |
| Awards value | £216,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HERTFORDSHIRE NHS PROCUREMENT |
| Locality | WELWYN GARDEN CITY |
| Post town | St Albans |
| Postcode | AL8 6NS |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Welwyn Hatfield |
| Electoral ward | Handside |
| Westminster constituency | Welwyn Hatfield |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HART LEARNING & DEVELOPMENT |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80000000 - Education and training services

## Release History

- 20 Jun 2018 at 13:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/075d73c4-6ca6-4f73-9388-7f3fc6bbc8b3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/075d73c4-6ca6-4f73-9388-7f3fc6bbc8b3
  20th June 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-810b01a1-d1d3-4dbf-9a13-76e1f70ad3bf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-810b01a1-d1d3-4dbf-9a13-76e1f70ad3bf.json.