---
title: "Refugee Support Services"
ocid: "ocds-b5fd17-811b7dcb-e3c1-4921-bb60-04981949c840"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-811b7dcb-e3c1-4921-bb60-04981949c840"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-811b7dcb-e3c1-4921-bb60-04981949c840.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-811b7dcb-e3c1-4921-bb60-04981949c840.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BURNLEY BOROUGH COUNCIL"
published: "2017-09-15"
---

# Refugee Support Services

Buyer: BURNLEY BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-811b7dcb-e3c1-4921-bb60-04981949c840

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-811b7dcb-e3c1-4921-bb60-04981949c840)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-811b7dcb-e3c1-4921-bb60-04981949c840.json)

## Summary

The Burnley Borough Council is seeking qualified organisations to provide Refugee Support Services, which include caseworker and floating support, as well as intensive orientation assistance for five Syrian refugee households in Burnley, located in the North West of England. This procurement is currently in the Award stage, with the contract scheduled to commence on 2nd July 2017 and concluding on 30th June 2018. Following the indicated deadline for submissions, which was set for 3 PM on 20th March 2017, the awarded contract is valued at approximately £35,000, with a minimum threshold of £27,000.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in social and personal services. Successful bidders can expect to engage in impactful work that contributes to the well-being of refugee families, enhancing their integration into the community. Businesses that provide social services, community support, and transition assistance would be particularly well-suited to compete for this contract.

## Notice

Tenders are invited from appropriately qualified organisations that are able to provide caseworker and floating support, meet and greet, and intensive orientation support to five Syrian refugee households in the borough of Burnley. This service will be required to be carried out in line with details provided in the ITT document and the practices as detailed in Syrian Refugee Settlement: A guide for local authorities (attached). The meet and greet and intensive orientation aspects of this requirement will be provided for the arrival of the Syrian refugee households and up to two weeks after arrival in mid July 2017. Following the arrival period, the requirement is for on going casework and support to be delivered for one year. Additional information: The closing date for this opportunity is 3PM on Monday 20th March 2017. The values stated in this notice merely stipulate the Council's anticipated range of value for this work. This is provided to manage Bidder expectations in terms of funding available for this procurement. The focus here is that the Council will be looking to secure competitive rates. There is no suggestion that the lowest price acceptable should be interpreted as the 'lowest actual value' recorded in this notice. Please note that information in relation to any clarification points received for this opportunity are provided at the following link: http://www.burnley.gov.uk/about-council/doing-business-burnley-council/current-opportunities

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8e479652-49e9-4c5c-bb68-14b6a072053b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Sep 2017 |
| Submission deadline | 20 Mar 2017 |
| Future notice date | Not specified |
| Award date | 24 Mar 2017 |
| Contract period | 15 Jul 2017 - 15 Jul 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £35,000 |
| Lots value | Not specified |
| Awards value | £35,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BURNLEY BOROUGH COUNCIL |
| Locality | BURNLEY |
| Post town | Blackburn |
| Postcode | BB11 9SA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD46 East Lancashire |
| Local authority | Burnley |
| Electoral ward | Daneshouse with Stoneyholme |
| Westminster constituency | Burnley |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CALICO |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 15 Sep 2017 at 15:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8e479652-49e9-4c5c-bb68-14b6a072053b
- 15 Sep 2017 at 15:22 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2cc06bf6-f108-4425-998b-1221c6edf6f3
- 24 Feb 2017 at 12:03 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2cc06bf6-f108-4425-998b-1221c6edf6f3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8e479652-49e9-4c5c-bb68-14b6a072053b
  15th September 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/2cc06bf6-f108-4425-998b-1221c6edf6f3
  15th September 2017 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/70327dd9-f0d4-4170-b716-e6b67359084d
  Syrian Refugee Settlement: A guide for local authorities
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a34feaab-1340-46bc-908a-e4becba7a765
  Syrian Refugee Support Services ITT
- http://www.burnley.gov.uk/about-council/doing-business-burnley-council/current-opportunities
  Further information/ clarifications

## Notice URLs

- http://www.burnley.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-811b7dcb-e3c1-4921-bb60-04981949c840. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-811b7dcb-e3c1-4921-bb60-04981949c840.json.
