---
title: "Corporate Telephony & Contact Centre Platforms"
ocid: "ocds-b5fd17-812fcd8a-c233-4eb3-a6a1-e74656d5c467"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-812fcd8a-c233-4eb3-a6a1-e74656d5c467"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-812fcd8a-c233-4eb3-a6a1-e74656d5c467.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-812fcd8a-c233-4eb3-a6a1-e74656d5c467.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "LIVERPOOL CITY COUNCIL"
published: "2018-09-11"
---

# Corporate Telephony & Contact Centre Platforms

Buyer: LIVERPOOL CITY COUNCIL  
Current stage: Planning  
OCID: ocds-b5fd17-812fcd8a-c233-4eb3-a6a1-e74656d5c467

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-812fcd8a-c233-4eb3-a6a1-e74656d5c467)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-812fcd8a-c233-4eb3-a6a1-e74656d5c467.json)

## Summary

The Liverpool City Council is currently in the planning stage of a tender process for "Corporate Telephony & Contact Centre Platforms," aimed at enhancing telecommunications services. The procurement is classified under the CPV code 32500000, which corresponds to telecommunications equipment and supplies. The overall budget for this project is set at £2,500,000 and the engagement period concludes on 20th September 2018. Key contact for further inquiries is Paul Christie, who can be reached via email at paul.christie@liverpool.gov.uk or by telephone at +44 1512330591.

This tender represents a significant opportunity for businesses specializing in telecommunications solutions and contact centre technologies to expand their market presence. Given the scale of the contract, larger firms with proven capabilities in delivering innovative telephony and contact centre platforms may be best suited to compete. However, businesses with expertise in specific telecommunications solutions could also find niche opportunities to participate, thus contributing to their growth and development within the sector.

## Notice

Soft Market Engagement for Telephony and Contact Centre Platforms for Liverpool City Council. The Pre Procurement Questionnaire is available to download on the ProContract E-Tendering Portal (Opporunity ID: DN364227). This can be accessed and downloaded via www.procontract.due-north.com

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/24028b75-b605-4d0b-8072-1e7d5da712a7 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Sep 2018 |
| Submission deadline | Not specified |
| Future notice date | 20 Sep 2018 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LIVERPOOL CITY COUNCIL |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 1DS |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Waterfront South |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLD North West (England) |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32500000 - Telecommunications equipment and supplies

## Release History

- 11 Sep 2018 at 09:11 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/24028b75-b605-4d0b-8072-1e7d5da712a7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/24028b75-b605-4d0b-8072-1e7d5da712a7
  11th September 2018 - Early engagement notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=cefdebfd-acb2-e811-80ed-005056b64545
  Advert

## Notice URLs

- http://www.liverpool.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-812fcd8a-c233-4eb3-a6a1-e74656d5c467. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-812fcd8a-c233-4eb3-a6a1-e74656d5c467.json.