---
title: "TRANSPARENCY ONLY - BMC Remedy Software Licence Support & Maintenance"
ocid: "ocds-b5fd17-814f2d07-ed3b-4e77-ada9-ba9de44cf0fe"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-814f2d07-ed3b-4e77-ada9-ba9de44cf0fe"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-814f2d07-ed3b-4e77-ada9-ba9de44cf0fe.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-814f2d07-ed3b-4e77-ada9-ba9de44cf0fe.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2020-02-10"
---

# TRANSPARENCY ONLY - BMC Remedy Software Licence Support & Maintenance

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-b5fd17-814f2d07-ed3b-4e77-ada9-ba9de44cf0fe

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-814f2d07-ed3b-4e77-ada9-ba9de44cf0fe)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-814f2d07-ed3b-4e77-ada9-ba9de44cf0fe.json)

## Summary

The Ministry of Defence has recently completed a procurement process titled "TRANSPARENCY ONLY - BMC Remedy Software Licence Support & Maintenance." This contract, awarded under the Software support services classification, involved a selective procurement method via a framework agreement (Crown Commercial Service Framework Agreement Technology Products 2 RM3733). The contract, valued at £199,435.72, spans from 1st February 2020 to 31st January 2021. The associated tender period ended on 5th December 2019 and is based in London, England.

This procurement presents significant opportunities for businesses engaged in software support services, particularly those with the capability to provide maintenance and support for BMC Remedy software. Given that the Ministry of Defence is the contracting authority, businesses that have experience working with public sector clients and hold relevant expertise in IT service management would be well-positioned to participate in future tenders. Small and medium-sized enterprises (SMEs) are encouraged to consider bidding for similar contracts in the future, as they may find favourable conditions for participation in government procurement processes.

## Notice

Transparency purposes only - Contract placed further competition via Crown Commercial Service Framework Agreement Technology Products 2 RM3733

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3e527b7f-4c83-4fb6-aaf1-09d518b497e0 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Feb 2020 |
| Submission deadline | 5 Dec 2019 |
| Future notice date | Not specified |
| Award date | 20 Jan 2020 |
| Contract period | 1 Feb 2020 - 31 Jan 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £199,435 |
| Lots value | Not specified |
| Awards value | £199,435 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2HB |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PROBRAND |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 10 Feb 2020 at 17:04 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3e527b7f-4c83-4fb6-aaf1-09d518b497e0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3e527b7f-4c83-4fb6-aaf1-09d518b497e0
  10th February 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/dc29ed57-6f9e-43df-9c1e-1bd48615610c
  RM3733 Order Form

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-814f2d07-ed3b-4e77-ada9-ba9de44cf0fe. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-814f2d07-ed3b-4e77-ada9-ba9de44cf0fe.json.