---
title: "Water Retail Services"
ocid: "ocds-b5fd17-816e4fa7-640e-4869-8e7c-e812d2990562"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-816e4fa7-640e-4869-8e7c-e812d2990562"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-816e4fa7-640e-4869-8e7c-e812d2990562.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-816e4fa7-640e-4869-8e7c-e812d2990562.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DURHAM COUNTY COUNCIL"
published: "2025-04-14"
---

# Water Retail Services

Buyer: DURHAM COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-816e4fa7-640e-4869-8e7c-e812d2990562

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## Summary

Durham County Council has completed the procurement process for its Water Retail Services, specifically for water distribution and related services. The call-off from the NEPO311 Water Retail Services Solution contract covers the period from 1 April 2025 to 31 March 2028, with an optional extension of 12 months. Located in the North East of the United Kingdom, this contract was awarded through a selective procurement process from a framework agreement. The total value of the contract is £20,975,227, with key dates including the tender period ending on 26 March 2025 and the contract period starting on 1 April 2025 and ending on 31 March 2029. The procurement stage is classified as ‘Award’ as of 14 April 2025.

This tender presents significant opportunities for businesses in the water distribution and related services sector. It is particularly well-suited for small and medium-sized enterprises (SMEs) given the inclusive nature of the procurement criteria. The service demands spanning several years ensure a steady revenue stream and potential for long-term partnership with Durham County Council. Companies with the capability to provide comprehensive water retail services will find this tender an attractive prospect to enhance their portfolio and expand their market presence in the North East region.

## Notice

Water Retail Services Call-off from NEPO311 Water Retail Services Solution 01 April 2025 - 31 March 2028 plus 1 x 12 month optional extension

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/187da3ac-4461-4eca-b87f-24baac4e30d4 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Apr 2025 |
| Submission deadline | 26 Mar 2025 |
| Future notice date | Not specified |
| Award date | 26 Mar 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £20,975,227 |
| Lots value | Not specified |
| Awards value | £20,975,227 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DURHAM COUNTY COUNCIL |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5UL |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Neville's Cross |
| Westminster constituency | City of Durham |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ANGLIAN WATER BUSINESS (NATIONAL) LIMITED (T/A WAVE |

## CPV Codes

### Divisions

- 65 - Public utilities

### Codes

- 65100000 - Water distribution and related services

## Release History

- 14 Apr 2025 at 08:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/187da3ac-4461-4eca-b87f-24baac4e30d4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/187da3ac-4461-4eca-b87f-24baac4e30d4
  14th April 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-816e4fa7-640e-4869-8e7c-e812d2990562. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-816e4fa7-640e-4869-8e7c-e812d2990562.json.