---
title: "NPS Software Suite (Citizen's Access)"
ocid: "ocds-b5fd17-81855b8a-7e7e-4f42-bae2-acd822a9a648"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-81855b8a-7e7e-4f42-bae2-acd822a9a648"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-81855b8a-7e7e-4f42-bae2-acd822a9a648.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-81855b8a-7e7e-4f42-bae2-acd822a9a648.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BEDFORD BOROUGH COUNCIL"
published: "2020-03-25"
---

# NPS Software Suite (Citizen's Access)

Buyer: BEDFORD BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-81855b8a-7e7e-4f42-bae2-acd822a9a648

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## Summary

The Bedford Borough Council has completed a public procurement process for the "NPS Software Suite (Citizen's Access)", which falls under the software package and information systems category. The procurement was initiated as a call-off from the Crown Commercial Service Data and Application Solutions framework, and the contract was awarded to Northgate Public Services (UK) Limited. The contract, valued at £602,500, commenced on 1st April 2020 and will run until 31st March 2024. The geographical location for this procurement is in the East of England, with the tender period concluding on 24th March 2020.

This contract presents significant opportunities for businesses involved in software provision, particularly those offering local government solutions related to revenues and benefits. Companies with expertise in software licensing, support and maintenance services, as well as implementation and professional services, would be well-suited to compete in similar future tenders. The selective procurement method indicates that the authority is looking for experienced suppliers, meaning that those capable of demonstrating relevant competencies and past performance in a similar industry context could benefit from engaging with the public sector in this area.

## Notice

NPS Local Government Software Suite - Revenues & Benefits S&M, Hosting and NHRB Software Suite. Including: Software licences for NPS NHRB - Revenues & Benefits Support and Maintenance Services NPS Hosting of NPS Revenues & Benefits and Business Objects Implementation and Professional Services Additional information: This is a call-off from the Crown Commercial Service Data and Application Solutions framework (RM3821).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9c142d63-22f8-480b-931e-229844eb499a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Mar 2020 |
| Submission deadline | 24 Mar 2020 |
| Future notice date | Not specified |
| Award date | 24 Mar 2020 |
| Contract period | 31 Mar 2020 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £602,500 |
| Lots value | Not specified |
| Awards value | £602,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BEDFORD BOROUGH COUNCIL |
| Locality | BEDFORD |
| Post town | Milton Keynes |
| Postcode | MK42 9AP |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH24 Bedford |
| Local authority | Bedford |
| Electoral ward | Cauldwell |
| Westminster constituency | Bedford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NORTHGATE PUBLIC SERVICES (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 25 Mar 2020 at 11:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9c142d63-22f8-480b-931e-229844eb499a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9c142d63-22f8-480b-931e-229844eb499a
  25th March 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-81855b8a-7e7e-4f42-bae2-acd822a9a648. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-81855b8a-7e7e-4f42-bae2-acd822a9a648.json.