---
title: "DWP Contingency Payment Service - Lot 1 Short Term Payments Contingency (STPC)"
ocid: "ocds-b5fd17-8186809f-ec1f-422b-bb58-f100a1fc4ba8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8186809f-ec1f-422b-bb58-f100a1fc4ba8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8186809f-ec1f-422b-bb58-f100a1fc4ba8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8186809f-ec1f-422b-bb58-f100a1fc4ba8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2022-10-31"
---

# DWP Contingency Payment Service - Lot 1 Short Term Payments Contingency (STPC)

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-8186809f-ec1f-422b-bb58-f100a1fc4ba8

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## Summary

The Department for Work and Pensions is procuring the DWP Contingency Payment Service - Lot 1 Short Term Payments Contingency. This relates to financial and insurance services with banking services included. The procurement is open, with a tender period ending on 27th March 2022. The contract period starts from 1st July 2022 to 30th June 2025. The DWP seeks a Sponsor Bank to support the service, aiming to transform BACS payments into Faster Payments to ensure timely benefit/pension payments, with the solution available from 1st July 2022.

This opportunity can benefit businesses offering financial and banking services, especially those experienced with payment processing solutions. With a focus on financial and insurance services, this tender provides a significant contract value of £990,000 GBP. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are encouraged to participate in this open procedure procurement. The location for delivery spans various territories, including British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom.

## Notice

This procurement is for the provision of the DWP Payment Contingency Services and a Sponsor Bank. This awarded contract relates to Lot 1 - STPC. A Sponsor Bank is required to support the functionality of the Payment Contingency Services. Without a Sponsor Bank in place, the Payment Contingency Services is unable to operate. This contingency service is invoked in situations when there is a delay with release of the BACS payment file, which contains benefit and pension payments and the Department's ability to make payment on time is threatened. The service transforms BACS payments into Faster Payments to ensure customers receive their benefit/pension entitlement on their due date, reducing reputational risk and satisfying the Secretary of State's obligation. The end to end Payment Contingency service requires two separate components, these are: - LOT 1 - A service to reformat BACS payments into Faster Payments for onward submission into the Faster Payment infrastructure - LOT 2 - A Sponsor Bank for the settlement of funds with the Bank of England. DWP makes circa. 2.5m payments per day and pays over PS3.7bn per week. The end to end solution must be available from 01/07/22.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c92a3657-6bbe-46e0-a3fd-9ba702d8bedd |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Oct 2022 |
| Submission deadline | 27 Mar 2022 |
| Future notice date | Not specified |
| Award date | 27 Jul 2022 |
| Contract period | 30 Jun 2022 - 30 Jun 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £990,000 |
| Lots value | Not specified |
| Awards value | £1,972,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9NA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VOCALINK INTERNATIONAL |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66000000 - Financial and insurance services
- 66110000 - Banking services

## Release History

- 31 Oct 2022 at 12:08 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c92a3657-6bbe-46e0-a3fd-9ba702d8bedd
- 23 Aug 2022 at 10:35 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c92a3657-6bbe-46e0-a3fd-9ba702d8bedd
- 19 Aug 2022 at 14:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c92a3657-6bbe-46e0-a3fd-9ba702d8bedd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c92a3657-6bbe-46e0-a3fd-9ba702d8bedd
  31st October 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/518b4dca-2537-47fb-873c-4647b118ba74
  n/a

## Notice URLs

- https://www.gov.uk/government/organisations/department-for-work-pensions

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8186809f-ec1f-422b-bb58-f100a1fc4ba8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8186809f-ec1f-422b-bb58-f100a1fc4ba8.json.
