---
title: "Bus Passenger Survey: Autumn 2018 - Spring 2020"
ocid: "ocds-b5fd17-818bb07f-aab2-455a-a341-d646432470c1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-818bb07f-aab2-455a-a341-d646432470c1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-818bb07f-aab2-455a-a341-d646432470c1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-818bb07f-aab2-455a-a341-d646432470c1.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "TRANSPORT FOCUS"
published: "2017-11-13"
---

# Bus Passenger Survey: Autumn 2018 - Spring 2020

Buyer: TRANSPORT FOCUS  
Current stage: Tender  
OCID: ocds-b5fd17-818bb07f-aab2-455a-a341-d646432470c1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-818bb07f-aab2-455a-a341-d646432470c1)  
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## Summary

The procurement process is being conducted by Transport Focus for the contract titled "Bus Passenger Survey: Autumn 2018 - Spring 2020." This initiative falls under the research services category and is primarily focused on measuring the journey experience of bus passengers across England, with potential coverage extending to Scotland and Wales. The tender is currently in the active stage, having been initiated with an open procurement method. The deadline for submitting tenders is 11th December 2017, with the contract period scheduled to commence on 1st May 2018 and run until 30th April 2020.

This tender presents a significant opportunity for businesses engaged in market research and transportation sectors to expand their services. Companies that specialise in conducting surveys and data analysis would be particularly well-suited to compete for this contract, especially those with experience in the transport industry and a capability to handle large-scale passenger feedback initiatives. Small and medium-sized enterprises (SMEs) are encouraged to participate, as their involvement can foster competition and innovation within the sector.

## Notice

To measure the journey experience of bus passengers by means of a market research survey. Coverage is primarily England, outside of London, but can also extend to Scotland and Wales. The Bus Passenger Survey was first undertaken by Transport Focus (Passenger Focus at the time) in 2009 with limited coverage, but has since grown to become the recognised measure of bus passenger satisfaction. In each of the past three years, the survey has gathered the views of over 40,000 bus passengers. Through reliable, credible and collaborative work with the bus industry, the survey has become an influential and useful tool. It is used by operators, transport authorities, stakeholder groups and governments for benchmarking and comparing the views of passengers.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/95421b00-10a6-4fc2-8fec-92833fcd0a41 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Nov 2017 |
| Submission deadline | 11 Dec 2017 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Apr 2018 - 30 Apr 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOCUS |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M1 2WD |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Piccadilly |
| Westminster constituency | Manchester Central |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 13 Nov 2017 at 09:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/95421b00-10a6-4fc2-8fec-92833fcd0a41

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/95421b00-10a6-4fc2-8fec-92833fcd0a41
  13th November 2017 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-UK-Manchester:-Research-services./TP63BV9358
  Please follow this link to view the notice.

## Provenance

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