---
title: "IT Service Management"
ocid: "ocds-b5fd17-81a3b037-ac74-4dc2-986d-9fab7c5a53d5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-81a3b037-ac74-4dc2-986d-9fab7c5a53d5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-81a3b037-ac74-4dc2-986d-9fab7c5a53d5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-81a3b037-ac74-4dc2-986d-9fab7c5a53d5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CIVIL NUCLEAR CONSTABULARY"
published: "2017-02-06"
---

# IT Service Management

Buyer: CIVIL NUCLEAR CONSTABULARY  
Current stage: Award  
OCID: ocds-b5fd17-81a3b037-ac74-4dc2-986d-9fab7c5a53d5

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## Summary

The Civil Nuclear Constabulary is seeking support for its IT function through a tender titled "IT Service Management." This procurement falls under the services category, specifically for technical computer support services, with a contract value of £3,100,000. The contract is being awarded following a complete procurement process and will be active from 31 January 2017 until 31 March 2021. The tender period concluded on 23 September 2016, and the project is based at the Culham Science Centre in Abingdon, Oxon, England.

This tender offers significant opportunities for businesses in the IT support and services sector, particularly those capable of providing a Service Integrator role within a Service Integration and Management (SIAM) model. Large-scale IT service providers may find this tender attractive, as it requires the capacity to deliver 24/7 IT support to various business areas, aligning well with organisations experienced in managing complex IT environments and offering comprehensive client support.

## Notice

RM1058 technology Services Lots 1, 2, 5 & 8 - As part of an IT Modernisation programme, the Civil Nuclear Constabulary are looking to implement a SIAM model and put in place a Service Integrator to fulfill support for the management of CNC's IT function. This function will provide 24/7/365 IT support to all areas of the business.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/02e6a012-889e-4786-ad5f-473801032118 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not applicable |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Feb 2017 |
| Submission deadline | 23 Sep 2016 |
| Future notice date | Not specified |
| Award date | 30 Jan 2017 |
| Contract period | 31 Jan 2017 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,100,000 |
| Lots value | Not specified |
| Awards value | £3,100,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CIVIL NUCLEAR CONSTABULARY |
| Locality | ABINGDON, OXON |
| Post town | Oxford |
| Postcode | OX14 3DB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ14 Oxfordshire CC |
| Local authority | South Oxfordshire |
| Electoral ward | Sandford & the Wittenhams |
| Westminster constituency | Didcot and Wantage |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOPRA STERIA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72611000 - Technical computer support services

## Release History

- 6 Feb 2017 at 09:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/02e6a012-889e-4786-ad5f-473801032118

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/02e6a012-889e-4786-ad5f-473801032118
  6th February 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-81a3b037-ac74-4dc2-986d-9fab7c5a53d5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-81a3b037-ac74-4dc2-986d-9fab7c5a53d5.json.