---
title: "Early Market Engagement - Increasing Debt Advice Capacity in England"
ocid: "ocds-b5fd17-81b65995-bf97-4294-a6e2-f9498eb19d0a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-81b65995-bf97-4294-a6e2-f9498eb19d0a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-81b65995-bf97-4294-a6e2-f9498eb19d0a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-81b65995-bf97-4294-a6e2-f9498eb19d0a.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "MONEY AND PENSIONS SERVICE"
published: "2020-07-10"
---

# Early Market Engagement - Increasing Debt Advice Capacity in England

Buyer: MONEY AND PENSIONS SERVICE  
Current stage: Planning  
OCID: ocds-b5fd17-81b65995-bf97-4294-a6e2-f9498eb19d0a

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## Summary

The Money and Pensions Service (MaPS), a public body sponsored by the Department for Work and Pensions, is leading an early market engagement to enhance debt advice capacity in England. The procurement is currently in the planning stage, with an engagement deadline set for 8th July 2020. This initiative addresses the growing demand for debt advice, aiming to provide support for an additional 2 million people by 2030, especially in light of increased financial pressures related to the ongoing impact of coronavirus. Relevant industry activities fall under the financial and insurance services category, specifically targeted at enhancing community and personal services within the sector.

This tender presents significant opportunities for businesses that provide debt advice services, particularly those capable of delivering free, high-quality support to clients. Eligible organisations should hold the necessary FCA authorisations, meet technical standards, and have the capability to offer remote services. The initial funding of £16 million for the 2020/21 period will be used for recruiting and training additional debt advisers, making this a prime competitive opportunity for existing providers and new entrants in the debt advice sector.

## Notice

MaPS is an arm's-length body sponsored by the Department for Work and Pensions (DWP), and it has a joint commitment to provide access to the information and guidance people across the UK need, to make effective financial decisions over their lifetime. Increasing Debt Advice Capacity in England It is critical people have access to debt advice when they need it and the UK Strategy for Financial Wellbeing sets out a goal of 2 million more people receiving debt advice by 2030. As Coronavirus moves into the next phase we expect the demand for debt advice services to increase. To help combat this, in June MaPS secured an extra PS38 million to help providers deliver advice to more people in England who may be experiencing financial problems due to coronavirus. It will also help providers who have seen a fall in their income streams, enabling them to continue their vital work. The PS38m has been broken into a number of funding streams. Work has already been underway to allocate funding to maintain existing capacity within the sector and make sure providers can continue to offer services, and further pre-market engagement is planned on this strand with a webinar on 17 July. Creating new capacity We are delighted to announce the next tranche of this funding - an initial PS16 million in 2020/21 - will be aimed at increasing the capacity of high-quality, free-to-customer debt advice by recruiting and training additional debt advisors. We are inviting organisations that meet the eligibility criteria - including those not currently funded by MaPS-to participate in an early market engagement process which will be followed by a request for information. The engagement is vital to give us a wider picture of sector capacity and capability, including providers' ability to proceed quickly without compromising the quality of debt advice provided to customers. We will use this insight to inform the formal application process. Who is eligible? A set of criteria must be met for an organisation to be considered for funding for new advisers through this initiative. An organisation must: 1. Hold the relevant FCA authorisations to provide debt advice and be an existing debt advice service. 2. Provide free to customer debt advice (and customers supported by MaPS funding should not be entered into fee-charging solutions where a free to customer equivalent is available) 3. Hold a MaPS accredited quality standard or hold the relevant FCA authorisations for handling client money. 4. Meet the existing debt technical supervision requirements (refer to additional links below) Delivery expectations: * The positions created must be able to function remotely, so can either be home-workers or office based but with the potential to work from home * They must be able to demonstrate the ability to provide a national (England) telephone and digital debt advice service * Additional resource must be used to deliver advice through a combination of telephone and digital channels Additional information: Want to find out more? MaPS will be hosting a webinar for organisations wanting to know more about this funding stream and to outline the next steps in the process. The webinar will take place on Friday 3 July at 1pm - you can register your interest using the link provided. A link to the recording will be uploaded on Contracts Finder at a later date.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ec9acd58-c5b1-4748-aff9-507c8b8a6442 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jul 2020 |
| Submission deadline | Not specified |
| Future notice date | 8 Jul 2020 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MONEY AND PENSIONS SERVICE |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC1N 2TD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Holborn & Covent Garden |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 66 - Financial and insurance services
- 98 - Other community, social and personal services

### Codes

- 66000000 - Financial and insurance services
- 98000000 - Other community, social and personal services

## Release History

- 10 Jul 2020 at 08:58 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/ec9acd58-c5b1-4748-aff9-507c8b8a6442
- 6 Jul 2020 at 10:25 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/ec9acd58-c5b1-4748-aff9-507c8b8a6442
- 3 Jul 2020 at 12:55 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/ec9acd58-c5b1-4748-aff9-507c8b8a6442
- 3 Jul 2020 at 11:20 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/ec9acd58-c5b1-4748-aff9-507c8b8a6442
- 3 Jul 2020 at 11:15 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/ec9acd58-c5b1-4748-aff9-507c8b8a6442
- 2 Jul 2020 at 08:43 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/ec9acd58-c5b1-4748-aff9-507c8b8a6442
- 2 Jul 2020 at 08:16 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/ec9acd58-c5b1-4748-aff9-507c8b8a6442
- 2 Jul 2020 at 07:57 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/ec9acd58-c5b1-4748-aff9-507c8b8a6442

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ec9acd58-c5b1-4748-aff9-507c8b8a6442
  10th July 2020 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/47d77718-7ea9-484b-994b-3114c1501c90
  Webinar and further information
- https://attendee.gotowebinar.com/register/3758817246956398348
  Please use this link to register for the webinar being hosted Friday 3rd June at 1pm
- https://www.maps.org.uk/wp-content/uploads/2020/07/20.21-GA-Technical-Supervisor-requirements.pdf
  debt technical supervision requirements
- https://moneyandpensionsservice.org.uk/
  For further information visit the Money and Pensions Service website
- https://www.smartsurvey.co.uk/s/UWCU0K/
  Organisations are invited to complete the Increasing Capacity Survey kindly note the survey closes at midday on Wednesday 8th July. Please e-mail commercial@maps.org if you have any difficulties with completing the survey.
- https://register.gotowebinar.com/recording/4527376974328277005
  Please use this link to access the webinar recording.
- https://maps.app.jaggaer.com/web/login.html
  Please use this link to register your organisations details onto the MaPS e-sourcing portal.
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3b686fe8-b48b-45a4-8223-360d676801d1
  Off line PDF copy of the Increasing Capacity Survey. kindly note the close off date to submit this document is midday Wednesday 8th July 2020 please e-mail commercial@maps.org if you have any further questions.
- https://maps.org.uk/wp-content/uploads/2020/07/MAPS-Increasing-Debt-Capacity-FAQ.pdf
  Please use this link to view Questions and Answers

## Notice URLs

- https://www.moneyandpensionsservice.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-81b65995-bf97-4294-a6e2-f9498eb19d0a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-81b65995-bf97-4294-a6e2-f9498eb19d0a.json.