---
title: "Online Triage Consultation Platform for Primary Healthcare in MoD"
ocid: "ocds-b5fd17-81c3da2d-c35e-495c-a2e4-76152efced32"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-81c3da2d-c35e-495c-a2e4-76152efced32"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-81c3da2d-c35e-495c-a2e4-76152efced32.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-81c3da2d-c35e-495c-a2e4-76152efced32.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2020-04-03"
---

# Online Triage Consultation Platform for Primary Healthcare in MoD

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-b5fd17-81c3da2d-c35e-495c-a2e4-76152efced32

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-81c3da2d-c35e-495c-a2e4-76152efced32)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-81c3da2d-c35e-495c-a2e4-76152efced32.json)

## Summary

The MINISTRY OF DEFENCE is soliciting contracts for the "Online Triage Consultation Platform for Primary Healthcare in MoD," aimed at enhancing primary healthcare services through an online consultation platform. The procurement, classified under computer-related professional services, falls under the G-CLOUD 11 framework and has a total value of £192,350. The tender was published on April 3, 2020, following the end of the tender period on March 23, 2020. The project is set to commence on March 24, 2020, and will run until March 23, 2022, with delivery required at medical centres located in the West Midlands region of the United Kingdom.

This tender presents a significant opportunity for businesses specialising in digital health solutions, particularly those that are small and medium enterprises (SMEs) or voluntary, community, and social enterprises (VCSEs). Companies that offer innovative online healthcare technologies or platforms that facilitate remote patient triage and management would be well-suited to engage in this procurement process. This project not only supports the public healthcare system but also allows businesses to expand their market presence within the thriving digital healthcare industry.

## Notice

The Authority has a requirement for an online consultation platform that assists with triaging in primary healthcare in the firm base. The solution shall allow the patient to access primary healthcare via a digital platform in the first instance, recording their symptoms and relevant history. Details of the condition will then be submitted to their registered medical centre, to enable triaging to the most appropriate form of care. The specific requirement is for the roll-out of the platform across all DPHC Medical Centres' to cover the whole population at risk. The Authority requires licenses to cover the 2-year contract period.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a70f0b08-5887-44dd-b585-35a1d428375f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - G-CLOUD 11 |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Apr 2020 |
| Submission deadline | 23 Mar 2020 |
| Future notice date | Not specified |
| Award date | 24 Mar 2020 |
| Contract period | 24 Mar 2020 - 23 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £192,350 |
| Lots value | Not specified |
| Awards value | £192,350 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | LICHFIELD |
| Post town | Walsall |
| Postcode | WS14 9PY |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG24 Staffordshire CC |
| Local authority | Lichfield |
| Electoral ward | Whittington & Streethay |
| Westminster constituency | Tamworth |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ECONSULT HEALTH |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72590000 - Computer-related professional services

## Release History

- 3 Apr 2020 at 11:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a70f0b08-5887-44dd-b585-35a1d428375f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a70f0b08-5887-44dd-b585-35a1d428375f
  3rd April 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-81c3da2d-c35e-495c-a2e4-76152efced32. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-81c3da2d-c35e-495c-a2e4-76152efced32.json.