---
title: "Telephony and Audio-Conferencing Upgrade and Support"
ocid: "ocds-b5fd17-81d1f8a0-b7a5-4a3a-99cd-b0bfa3f5750f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-81d1f8a0-b7a5-4a3a-99cd-b0bfa3f5750f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-81d1f8a0-b7a5-4a3a-99cd-b0bfa3f5750f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-81d1f8a0-b7a5-4a3a-99cd-b0bfa3f5750f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTH EAST LINCOLNSHIRE COUNCIL"
published: "2021-02-04"
---

# Telephony and Audio-Conferencing Upgrade and Support

Buyer: NORTH EAST LINCOLNSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-81d1f8a0-b7a5-4a3a-99cd-b0bfa3f5750f

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## Summary

The procurement process conducted by North East Lincolnshire Council pertains to the "Telephony and Audio-Conferencing Upgrade and Support" project, which aims to upgrade its Cisco Telephony System and provide ongoing support. This project falls under the services category and involves a contract valued at £165,000, with the awarding taking place on 4th February 2021. The contract period is set to begin on 8th February 2021 and will continue until 7th February 2024. The procurement method employed for this tender was a further competition under the Crown Commercial Services Network Services 2 (RM3808) Framework, specifically in Lot 10 Unified Communications, and is currently at the award stage.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) in the telecommunications and IT sector, particularly those involved in providing system upgrades and maintenance services. Businesses specialising in telecommunications infrastructure maintenance and IP telephone services would be well-suited to engage with future tenders in this area, as they can leverage their expertise to meet the requirements of similar projects. The ongoing support aspect of the contract also opens avenues for further engagements that can enhance business growth through sustained relationships with public sector clients.

## Notice

North East Lincolnshire Council requires an upgrade to its Cisco Telephony System and then on-going support. A further competition was run under the Crown Commercial Services Network Services 2 (RM3808) Framework, Lot 10 Unified Communications.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/71082ad8-a182-4837-af8f-9388d4181db4 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Feb 2021 |
| Submission deadline | 17 Dec 2020 |
| Future notice date | Not specified |
| Award date | 4 Feb 2021 |
| Contract period | 8 Feb 2021 - 7 Feb 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £165,000 |
| Lots value | Not specified |
| Awards value | £227,747 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH EAST LINCOLNSHIRE COUNCIL |
| Locality | GRIMSBY |
| Post town | Doncaster |
| Postcode | DN31 1HU |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE13 North and North East Lincolnshire |
| Local authority | North East Lincolnshire |
| Electoral ward | West Marsh |
| Westminster constituency | Great Grimsby and Cleethorpes |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CISILION |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 50 - Repair and maintenance services
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 32524000 - Telecommunications system
- 50332000 - Telecommunications-infrastructure maintenance services
- 64215000 - IP telephone services
- 72250000 - System and support services

## Release History

- 4 Feb 2021 at 16:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/71082ad8-a182-4837-af8f-9388d4181db4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/71082ad8-a182-4837-af8f-9388d4181db4
  4th February 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.nelincs.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-81d1f8a0-b7a5-4a3a-99cd-b0bfa3f5750f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-81d1f8a0-b7a5-4a3a-99cd-b0bfa3f5750f.json.