---
title: "Provision of IBCA's Payment Solution (BACS Bureau) Services"
ocid: "ocds-b5fd17-81d431e5-9d34-47eb-918d-8d8c4c4af997"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-81d431e5-9d34-47eb-918d-8d8c4c4af997"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-81d431e5-9d34-47eb-918d-8d8c4c4af997.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-81d431e5-9d34-47eb-918d-8d8c4c4af997.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Cabinet Office"
published: "2026-10-12"
---

# Provision of IBCA's Payment Solution (BACS Bureau) Services

Buyer: Cabinet Office  
Current stage: Award  
OCID: ocds-b5fd17-81d431e5-9d34-47eb-918d-8d8c4c4af997

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## Summary

The Cabinet Office procured a BACS bureau payment service for the Infected Blood Compensation Authority. The core service covers finance and transaction processing; data ingestion, processing and validation; security, governance and compliance; reporting, tracking and reconciliation; and supplier onboarding, testing and training. Additional services cover fraud management, CHAPS, Faster Payments and international payments, together with cash-management forecasting. This is a financial technology and payment operations service, rather than a general IT consultancy requirement. Delivery is associated with Newcastle upon Tyne. The buyer is the Cabinet Office, acting for the compensation authority, and the contract is specifically focused on the payment infrastructure needed to administer compensation payments.

The procurement is complete and awarded to Bottomline Technologies Limited through a selective call-off from a framework agreement. The award was made on 16 September 2026, and the contract runs from 17 September 2026 to 16 September 2029. The awarded value is £300,000. The original estimated procurement range was £300,000 to £400,000, and the submission deadline was 7 August 2026 at 5pm. The requirement was procured as a services contract and is presented as a single service requirement, with no separate lots described. Evaluation criteria and detailed eligibility requirements are not stated in the available procurement information. The call-off route means the award was made under an existing framework rather than through an unrestricted open tender.

For payment service providers, banks and financial technology suppliers, this award demonstrates Cabinet Office demand for an integrated bureau service supporting compensation payments, not simply payment transmission. A credible competitor would need to combine dependable BACS processing with secure transaction and data-handling capabilities, validation controls, governance and compliance, and clear reporting, reconciliation and tracking. The requirement also favours suppliers able to onboard users, test the service and provide training, while supporting optional or additional payment routes including CHAPS, Faster Payments and international transfers. Fraud controls and cash-management forecasting are part of the broader service scope. The awarded provider is a large supplier, and the procurement was a framework call-off; suppliers seeking comparable work would therefore need relevant payment operations experience, demonstrable delivery capacity and access to an appropriate framework route.

## Notice

Contract for the provision of IBCA's BACS Bureau Service including the core service as:Finance and Transaction capabilities,Data Ingestion, processing and validation, Security, governance and compliance; Reporting, tracking and reconciliation; Onboarding, Testing and Training. Additional Services include: Fraud, CHAPS,Faster payments, and International Payments. and Cash Management Forecasting

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5bae3674-b67b-462a-8d87-1a8a9506f4b9 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 16 Sep 2026 |
| Contract period | 17 Sep 2026 - 16 Sep 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £400,000 |
| Lots value | Not specified |
| Awards value | £300,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Cabinet Office |
| Locality | LONDON |
| Postcode area | South West London |
| Postcode | SW1A 2AS |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BOTTOMLINE TECHNOLOGIES LIMITED |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 12 Oct 2026 at 14:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5bae3674-b67b-462a-8d87-1a8a9506f4b9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5bae3674-b67b-462a-8d87-1a8a9506f4b9
  12th October 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3923e2ec-04e3-4369-9c31-5f50c508dba5

## Provenance

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