---
title: "(NU/1589-2) Digital Platform Development for Voice at NICA (NATIONAL INNOVATION CENTRE FOR AGEING)"
ocid: "ocds-b5fd17-81dc1078-5ea7-4ce9-b3ec-a3c3c481f938"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-81dc1078-5ea7-4ce9-b3ec-a3c3c481f938"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-81dc1078-5ea7-4ce9-b3ec-a3c3c481f938.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-81dc1078-5ea7-4ce9-b3ec-a3c3c481f938.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NEWCASTLE UNIVERSITY"
published: "2020-10-13"
---

# (NU/1589-2) Digital Platform Development for Voice at NICA (NATIONAL INNOVATION CENTRE FOR AGEING)

Buyer: NEWCASTLE UNIVERSITY  
Current stage: Award  
OCID: ocds-b5fd17-81dc1078-5ea7-4ce9-b3ec-a3c3c481f938

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## Summary

The procurement process is led by Newcastle University, seeking a supplier for the development of the VOICE Digital Platform as part of the National Innovation Centre for Ageing (NICA). This project falls under the industry category of business services, specifically focused on programming and marketing software packages. The tender period concluded on 1st October 2020, with the contract commencing on 12th October 2020 and set to end by 10th April 2021. The overall value of the award is £68,850, and the contract was awarded to Shout Digital.

This tender presents significant opportunities for businesses involved in software development, particularly small and medium-sized enterprises (SMEs) with expertise in agile development and digital marketing solutions. Companies that specialise in enhancing digital platforms, programming services, or marketing management consultancy services would be particularly well-suited to compete. The flexibility in the required development work may also encourage innovative approaches, further engaging businesses that can adapt quickly to changing demands.

## Notice

VOICE is now a part of the UK's National Innovation Centre for Ageing (NICA). The existing VOICE digital platform, www.voice-global.org, allowed them to significantly scale their activity to better serve the public, as well as offering innovative ways for researchers and businesses to harness the public's ideas and knowledge. They are seeking to appoint a supplier to work on the next phase of development to the VOICE Digital Platform, which will support the optimisation of specific elements of the platform infrastructure, as well as the introduction of new functionality, to further support the future growth of the organisation - nationally and internationally. They are looking to further develop the platform with a view to future-proofing the organisation, scaling activity, building enhanced functionality and ensuring that we can meet the demands of a number of anticipated contracts. They have identified development work that will need to be carried out in an agile way in a number of phases/sprints. It is anticipated that there will be overlap in work packages as we work to meet short-term needs with small updates to the current digital platform, which is run through Umbraco CMS, whilst planning and building longer-term solutions. Flexibility will be a key asset as they respond to opportunities to develop the organisation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8bda1ef7-b69c-4ce5-94c0-a454f00c0040 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Oct 2020 |
| Submission deadline | 1 Oct 2020 |
| Future notice date | Not specified |
| Award date | 8 Oct 2020 |
| Contract period | 11 Oct 2020 - 10 Apr 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £70,000 |
| Lots value | Not specified |
| Awards value | £68,850 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NEWCASTLE UNIVERSITY |
| Locality | NEWCASTLE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 7RU |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SHOUT DIGITAL |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 48480000 - Sales, marketing and business intelligence software package
- 48481000 - Sales or marketing software package
- 72210000 - Programming services of packaged software products
- 72212480 - Sales, marketing and business intelligence software development services
- 72212481 - Sales or marketing software development services
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79342000 - Marketing services
- 79413000 - Marketing management consultancy services

## Release History

- 13 Oct 2020 at 10:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8bda1ef7-b69c-4ce5-94c0-a454f00c0040

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8bda1ef7-b69c-4ce5-94c0-a454f00c0040
  13th October 2020 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://ncl.ac.uk

## Provenance

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