---
title: "Free-Flow Charging Package B: UK Enforcement Services"
ocid: "ocds-b5fd17-81f331d1-d372-4822-b3fd-43208150292c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-81f331d1-d372-4822-b3fd-43208150292c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-81f331d1-d372-4822-b3fd-43208150292c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-81f331d1-d372-4822-b3fd-43208150292c.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "HIGHWAYS ENGLAND"
published: "2020-01-22"
---

# Free-Flow Charging Package B: UK Enforcement Services

Buyer: HIGHWAYS ENGLAND  
Current stage: Tender  
OCID: ocds-b5fd17-81f331d1-d372-4822-b3fd-43208150292c

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## Summary

Highways England is currently managing the procurement process for the "Free-Flow Charging Package B: UK Enforcement Services," a significant initiative within the realm of transport services. This competitive tender, which is at the negotiation stage, focuses on enforcement activities related to the Dartford-Thurrock River Crossing, with a total contract value estimated at £120 million and a minimum threshold of £70 million. The tender period is set to conclude on 31 January 2021, with the contract expected to commence on 1 February 2021 and run until 1 August 2031. Interested parties should reference the Contract Notice for detailed information and are encouraged to engage with the procurement process as it pertains to the UK market.

This tender presents an excellent growth opportunity for businesses specialising in enforcement services, customer service solutions, and IT support relevant to traffic management. Companies involved in software development, penalty charge processing, and customer engagement services would find this procurement particularly advantageous. The scope allows for small and medium-sized enterprises (SMEs) to participate, thereby fostering competition and innovation within the industry. This engagement could significantly enhance service delivery capabilities for contractors aiming to support governmental transport initiatives.

## Notice

Highways England is the government company charged with operating, maintaining and improving motorways and major (trunk) roads in England. Highways England is procuring (as a procurement agent on behalf of the Secretary of State for Transport, as described in the Highways England framework document annex C paragraph 2) a second generation free-flow charging service solution for the existing Dartford-Thurrock River Crossing road user charging scheme. A road user charge has been collected at this crossing since 2003 to manage the high demand for its use. Any solution is expected to offer proportionate scalability where systems and operations can deal with alternative charging schemes. This Contracts Finder notice is for UK Enforcement Services as part of the overall free-flow charging service solution, and comprises of managing enforcement activities for vehicles registered in the UK including penalty charge payment processing and customer services. Interested parties should refer to the Contract Notice (https://ted.europa.eu/TED/notice/udl?uri=TED:NOTICE:464283-2019:TEXT:EN:HTML) for further information. 5 Economic Operators were pre-qualified and taken forward to the next phase of this procurement exercise. The 3 Economic Operators remaining are: - Conduent Parking Enforcement Solutions - Egis Projects / Imperial Civil Enforcement Services - Emovis Operations Leeds

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/64cad2a7-edd8-4463-85d8-fffe9b86d290 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jan 2020 |
| Submission deadline | 31 Jan 2021 |
| Future notice date | 30 Sep 2019 |
| Award date | Not specified |
| Contract period | 1 Feb 2021 - 1 Aug 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £120,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHWAYS ENGLAND |
| Locality | GUILDFORD |
| Post town | Guildford |
| Postcode | GU1 4LZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Vincent Square |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLJ South East (England) |

## CPV Codes

### Divisions

- 34 - Transport equipment and auxiliary products to transportation
- 48 - Software package and information systems
- 63 - Supporting and auxiliary transport services; travel agencies services
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 98 - Other community, social and personal services

### Codes

- 34980000 - Transport tickets
- 48000000 - Software package and information systems
- 63712210 - Highway toll services
- 63712311 - Bridge toll services
- 63712321 - Tunnel toll services
- 63712400 - Parking services
- 72000000 - IT services: consulting, software development, Internet and support
- 72322000 - Data management services
- 79211000 - Accounting services
- 79342300 - Customer services
- 79940000 - Collection agency services
- 79941000 - Toll-collection services
- 98351110 - Parking enforcement services

## Release History

- 22 Jan 2020 at 16:54 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/64cad2a7-edd8-4463-85d8-fffe9b86d290
- 9 Dec 2019 at 09:37 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/64cad2a7-edd8-4463-85d8-fffe9b86d290
- 3 Oct 2019 at 08:09 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/64cad2a7-edd8-4463-85d8-fffe9b86d290
- 17 Jul 2019 at 10:21 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/90607579-0db2-4e5d-9142-bf89c9983921

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/64cad2a7-edd8-4463-85d8-fffe9b86d290
  22nd January 2020 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/90607579-0db2-4e5d-9142-bf89c9983921
  17th July 2019 - Early engagement notice on Contracts Finder
- https://ted.europa.eu/TED/notice/udl?uri=TED:NOTICE:335184-2019:TEXT:EN:HTML
  Prior Information Notice (PIN)
- https://ted.europa.eu/TED/notice/udl?uri=TED:NOTICE:464283-2019:TEXT:EN:HTML
  Contract Notice

## Notice URLs

- http://www.gov.uk/government/organisations/highways-england

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-81f331d1-d372-4822-b3fd-43208150292c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-81f331d1-d372-4822-b3fd-43208150292c.json.
