---
title: "Amazon Connect Call Minutes"
ocid: "ocds-b5fd17-8210de26-a51b-49e7-ad5a-a2dc602a4152"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8210de26-a51b-49e7-ad5a-a2dc602a4152"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8210de26-a51b-49e7-ad5a-a2dc602a4152.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8210de26-a51b-49e7-ad5a-a2dc602a4152.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STAFFORDSHIRE AND LANCASHIRE COMMISSIONING SUPPORT UNIT"
published: "2022-06-28"
---

# Amazon Connect Call Minutes

Buyer: STAFFORDSHIRE AND LANCASHIRE COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-8210de26-a51b-49e7-ad5a-a2dc602a4152

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## Summary

The Staffordshire and Lancashire Commissioning Support Unit has completed the procurement process for a contract titled "Amazon Connect Call Minutes," valued at £30,000. This project, part of the information technology services industry, aimed at delivering waiting list calls and was executed through a selective procurement method via a call-off from a framework agreement. The contract period commenced on 14th March 2022 and concluded on 13th March 2023, with the tender period ending on 13th March 2022.

This tender presents significant opportunities for businesses involved in information technology and telecommunications services, particularly those with the capability to manage call handling systems. Companies that specialise in IT services, especially in call centre solutions and cloud-based communication platforms, would be well-positioned to explore similar procurement opportunities in the future. Additionally, larger businesses may find synergistic growth possibilities through partnerships or consortia bidding for governmental contracts of this nature.

## Notice

Delivery of waiting lists calls

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1a3d5f09-af39-48ea-8100-5e18749bcec0 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Jun 2022 |
| Submission deadline | 13 Mar 2022 |
| Future notice date | Not specified |
| Award date | 15 Mar 2022 |
| Contract period | 14 Mar 2022 - 13 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £30,000 |
| Lots value | Not specified |
| Awards value | £30,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STAFFORDSHIRE AND LANCASHIRE COMMISSIONING SUPPORT UNIT |
| Locality | STOKE ON TRENT |
| Post town | Stoke-on-Trent |
| Postcode | ST4 4LX |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG23 Stoke-on-Trent |
| Local authority | Stoke-on-Trent |
| Electoral ward | Fenton West & Mount Pleasant |
| Westminster constituency | Stoke-on-Trent Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DIGITAL SPACE CLOUD SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 28 Jun 2022 at 08:22 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1a3d5f09-af39-48ea-8100-5e18749bcec0
- 28 Mar 2022 at 11:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1a3d5f09-af39-48ea-8100-5e18749bcec0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1a3d5f09-af39-48ea-8100-5e18749bcec0
  28th June 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/8aa0b643-1ba5-4be4-93ed-08e91386b9cb

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8210de26-a51b-49e7-ad5a-a2dc602a4152. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8210de26-a51b-49e7-ad5a-a2dc602a4152.json.