---
title: "Bureau Services for the Production, Issuance and Distribution of ITSO Customer Media"
ocid: "ocds-b5fd17-821286a4-4e2a-4824-9139-841cd25ffd20"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-821286a4-4e2a-4824-9139-841cd25ffd20"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-821286a4-4e2a-4824-9139-841cd25ffd20.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-821286a4-4e2a-4824-9139-841cd25ffd20.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MERSEYTRAVEL"
published: "2020-10-12"
---

# Bureau Services for the Production, Issuance and Distribution of ITSO Customer Media

Buyer: MERSEYTRAVEL  
Current stage: Award  
OCID: ocds-b5fd17-821286a4-4e2a-4824-9139-841cd25ffd20

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## Summary

The procurement process concerns Merseytravel, the buyer located at No. 1 Mann Island, Liverpool, for the tender titled "Bureau Services for the Production, Issuance and Distribution of ITSO Customer Media." This procurement is classified under the services industry, specifically in the smart card sector (CPV code 30162000). The procurement method employed is an open procedure, with the tender period having ended on 15th January 2019. The contract, valued at £1,320,000, began on 18th June 2019 and is set to conclude on 18th June 2025, with an option for a two-year extension.

This tender presents an excellent opportunity for businesses, particularly small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs), to engage in public procurement. Companies specialising in managed bureau services, secure data handling in compliance with GDPR, and smart card production and distribution would be particularly well-suited to compete for this contracting opportunity. With ongoing requirements over a four-year period, potential suppliers can establish a long-term partnership with Merseytravel while contributing to local transport initiatives in the North West of England.

## Notice

Merseytravel requires a managed bureau service to encode, produce and distribute approximately 145,000 ITSO smartcard concessionary travel passes annually, for a 4-year period (with an optional 2 year extension) commencing in June 2019. Required services include * Encoding, producing and distributing ITSO customer media devices; * A flexible agreement for the supply of ITSO certified blank white DESFire cards; * Secure data transfer in compliance with GDPR 2018 and Data Protection Law; * Printing and distribution of personalised covering letters and information leaflets; and * Stock management and control of all components of the contract including card media including issuing of ISRN numbers.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0a4d0166-f22a-4c0b-b1b2-fa2c64ef85ae |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Oct 2020 |
| Submission deadline | 15 Jan 2019 |
| Future notice date | Not specified |
| Award date | 27 Mar 2019 |
| Contract period | 17 Jun 2019 - 17 Jun 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,320,000 |
| Lots value | Not specified |
| Awards value | £479,918 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MERSEYTRAVEL |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 1BP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Waterfront South |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EUCLID |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages

### Codes

- 30162000 - Smart cards

## Release History

- 12 Oct 2020 at 14:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0a4d0166-f22a-4c0b-b1b2-fa2c64ef85ae
- 18 Dec 2018 at 15:12 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3422f51d-ae26-44d5-b3a5-dc023a9f1403

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0a4d0166-f22a-4c0b-b1b2-fa2c64ef85ae
  12th October 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/3422f51d-ae26-44d5-b3a5-dc023a9f1403
  18th December 2018 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=ad1468af-c4ff-e811-80f0-005056b64545
  Advert

## Notice URLs

- http://www.merseytravel.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-821286a4-4e2a-4824-9139-841cd25ffd20. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-821286a4-4e2a-4824-9139-841cd25ffd20.json.