---
title: "South Mimms Telephone Support"
ocid: "ocds-b5fd17-82163d43-be3f-4a88-b5c3-3bae01564cff"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-82163d43-be3f-4a88-b5c3-3bae01564cff"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-82163d43-be3f-4a88-b5c3-3bae01564cff.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-82163d43-be3f-4a88-b5c3-3bae01564cff.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY"
published: "2019-01-22"
---

# South Mimms Telephone Support

Buyer: MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-82163d43-be3f-4a88-b5c3-3bae01564cff

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## Summary

The Medicines and Healthcare Products Regulatory Agency has completed a procurement process for the "South Mimms Telephone Support" project, categorised under software package and information systems. The procurement was executed through a selective method as a call-off from a framework agreement. The contract, valued at £45,000, was awarded to SmartCall Technologies Ltd, with the contract period spanning from 1 April 2017 to 31 March 2020. This process was initiated on 31 March 2017, with the award notice published on 22 January 2019.

This tender presents significant opportunities for businesses engaged in software development and IT services, particularly those with expertise in telecommunications support. Companies that are innovative and equipped to provide tailored software solutions would be well-suited to explore similar future contracts in this industry sector, particularly those looking to expand their footprint in public sector procurement. Collaboration with regulatory bodies like the Medicines and Healthcare Products Regulatory Agency can also foster growth through reliable partnerships.

## Notice

South Mimms Telephone Support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4847da9c-582a-45d9-9d82-e3477cfc3f1c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jan 2019 |
| Submission deadline | 31 Mar 2017 |
| Future notice date | Not specified |
| Award date | 30 Mar 2017 |
| Contract period | 31 Mar 2017 - 31 Mar 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £45,000 |
| Lots value | Not specified |
| Awards value | £45,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SMARTCALL TECHNOLOGIES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 22 Jan 2019 at 12:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4847da9c-582a-45d9-9d82-e3477cfc3f1c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4847da9c-582a-45d9-9d82-e3477cfc3f1c
  22nd January 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-82163d43-be3f-4a88-b5c3-3bae01564cff. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-82163d43-be3f-4a88-b5c3-3bae01564cff.json.