---
title: "Intensive Support and Crisis Intervention Services for Children, Young People and their Families"
ocid: "ocds-b5fd17-8241168c-c8d9-4051-b5b5-317ff5620464"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8241168c-c8d9-4051-b5b5-317ff5620464"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8241168c-c8d9-4051-b5b5-317ff5620464.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8241168c-c8d9-4051-b5b5-317ff5620464.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DURHAM COUNTY COUNCIL"
published: "2024-02-16"
---

# Intensive Support and Crisis Intervention Services for Children, Young People and their Families

Buyer: DURHAM COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-8241168c-c8d9-4051-b5b5-317ff5620464

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## Summary

The Durham County Council has awarded a contract for "Intensive Support and Crisis Intervention Services for Children, Young People and their Families" in the health and social work services category. The contract, valued at £12,000,000, has been awarded to multiple suppliers for a contract period from 1st December 2023 to 31st August 2025. The Council specified five categories of need for this service, with the opportunity for providers to bid for one or more lots.

This tender presents an opportunity for SMEs and VCSEs to provide intensive support and crisis intervention services to children, young people, and families in County Durham. Businesses specialising in health and social work services, especially those with experience in dealing with children's social communication needs, mental health issues, anti-social behaviour, and similar challenges, are well-suited to compete for this contract. Interested providers must adhere to the terms of the Provider Panel Agreement and be prepared for a flexible agreement with no volume guarantee by the Council.

## Notice

This contract is for the Provider Panel for Intensive Support and Crisis Intervention Services for children, young people and their families. The Council is seeking a panel of multiple providers that can provide a managed service for intensive support and crisis intervention services for County Durham children, young people, and their families. The Provider Panel has FIVE Lots as detailed below based on category of need. Providers can bid for one, two, three, four or all Lots. Further detail in relation to each of the specific Categories of Need can be found at Appendix 1 within ITT Document 2 Part 1 Service Specification. Category of Need 1 Children with social communication needs, including learning disability and or autism Category of Need 2 Children with severe and enduring mental health needs incorporating self harming and self injurious behaviour Category of Need 3 Children who are at risk of further offending and anti-social behaviour Category of Need 4 Children who are at risk of criminal exploitation, sexual exploitation and or radicalisation Category of Need 5 Parent and Baby packages where the child is at risk of neglectful parenting that fails to promote the childs wellbeing and day to day safety. There are two banded delivery models as per below Package Type 1 24 hour packages covering 7 days and or nights per week incorporating sleeping and waking nights and all public holidays with a minimum staffing ratio of 2 to1. Please note Parent and baby packages operate 1 to 1 Package Type 2 In reach and or outreach packages provided Monday to Sunday in line with the childs needs that operate flexibly covering both days and evenings but do not incorporate sleeping or waking nights This Provider Panel is a flexible agreement where, at the sole discretion of the Council, it may open the Panel to allow additional providers to be added to its membership. However, at the discretion of the Council, the Panel may remain closed should commissioners deem there be sufficient panel members to meet demand. The Council makes no guarantee to any member of the Panel that they will be awarded any Call Off Contract and no guarantee is made in respect of any volume of work under any such agreements, or in aggregate under the Provider Panel. Each Provider should understand that their submission constitutes an acceptance to the Council of the terms of the Provider Panel Agreement. A place on the Panel merely affords the Provider the opportunity to respond to an invitation from the Council for the provision of services Call Off. The Provider Panel Agreement provides for no form of exclusivity or volume guarantee by the Council for Services from the Provider and that the Council is at all times entitled to enter into other contracts and agreements with other Providers for the provision of any Services. Additional information: Tender Documents can be accessed free of charge at www.nepo.org utilising reference DN677209

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a3a9ee2d-a195-42f6-9d6d-8b149ab69fa3 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Feb 2024 |
| Submission deadline | 2 Aug 2023 |
| Future notice date | Not specified |
| Award date | 21 Nov 2023 |
| Contract period | 1 Dec 2023 - 31 Aug 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £12,000,000 |
| Lots value | Not specified |
| Awards value | £12,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DURHAM COUNTY COUNCIL |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5UG |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Neville's Cross |
| Westminster constituency | City of Durham |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 9 |
| Supplier names | ABL HEALTH; BESPOKE GUARDIANS; CASTLEVIEW GROUP TRAINING; CHILDREN NORTH EAST; INCLUDE IN AUTISM; MASTER QUALITY HEALTHCARE SERVICES; QUALITY + CARE SOLUTIONS; ROC FAMILY SUPPORT; TKS STAFFING |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 16 Feb 2024 at 14:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a3a9ee2d-a195-42f6-9d6d-8b149ab69fa3
- 4 Jul 2023 at 11:06 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/bb3e1c47-546e-40ea-90b4-9ee51a369e91

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a3a9ee2d-a195-42f6-9d6d-8b149ab69fa3
  16th February 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/bb3e1c47-546e-40ea-90b4-9ee51a369e91
  4th July 2023 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.durham.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8241168c-c8d9-4051-b5b5-317ff5620464. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8241168c-c8d9-4051-b5b5-317ff5620464.json.
