---
title: "Service Design Discovery phase and support in implementing a service design approach"
ocid: "ocds-b5fd17-82922e9a-dcae-4e0f-93dc-fe12d1174562"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-82922e9a-dcae-4e0f-93dc-fe12d1174562"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-82922e9a-dcae-4e0f-93dc-fe12d1174562.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-82922e9a-dcae-4e0f-93dc-fe12d1174562.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTH LINCOLNSHIRE COUNCIL"
published: "2021-05-06"
---

# Service Design Discovery phase and support in implementing a service design approach

Buyer: NORTH LINCOLNSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-82922e9a-dcae-4e0f-93dc-fe12d1174562

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## Summary

The North Lincolnshire Council recently completed a procurement process for a contract titled "Service Design Discovery phase and support in implementing a service design approach". This tender falls within the IT services sector and specifically relates to consulting and software development. The procurement method utilised was classified as "Other", with an awarded value of £58,300. The contract period commenced on 31st May 2020 and concluded on 31st May 2021. The procurement process has reached the Award stage, with the award announced on 1st May 2020.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) specialising in consultancy and service design. Businesses that provide expertise in establishing service design teams, developing initial exemplars, and offering training to build internal capacity would be particularly competitive. Engaging with the North Lincolnshire Council, a committed buyer in the public sector, could lead to further contracts and bolster service design initiatives within the council, driving growth for qualified firms.

## Notice

The contract consists of consultancy to help deliver initial exemplars, provide guidance in setting up a new service design team and to provide a transfer skills to that team and training to plug skills gaps to help grow our own experts and increase council-wide service design capacity.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3d55fc34-59d2-424c-afbe-4ce419ac9041 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 May 2021 |
| Submission deadline | 1 Apr 2020 |
| Future notice date | Not specified |
| Award date | 30 Apr 2020 |
| Contract period | 30 May 2020 - 31 May 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £58,300 |
| Lots value | Not specified |
| Awards value | £58,300 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH LINCOLNSHIRE COUNCIL |
| Locality | BRIGG |
| Post town | Doncaster |
| Postcode | DN20 8XY |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE13 North and North East Lincolnshire |
| Local authority | North Lincolnshire |
| Electoral ward | Brigg & Wolds |
| Westminster constituency | Brigg and Immingham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE DEXTROUS WEB LTD T/A DXW |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 6 May 2021 at 12:44 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3d55fc34-59d2-424c-afbe-4ce419ac9041

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3d55fc34-59d2-424c-afbe-4ce419ac9041
  6th May 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.northlincs.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-82922e9a-dcae-4e0f-93dc-fe12d1174562. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-82922e9a-dcae-4e0f-93dc-fe12d1174562.json.