---
title: "Beyond Trust Remote Support"
ocid: "ocds-b5fd17-8292c43c-6983-4dd8-ae37-db10ea0593f1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8292c43c-6983-4dd8-ae37-db10ea0593f1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8292c43c-6983-4dd8-ae37-db10ea0593f1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8292c43c-6983-4dd8-ae37-db10ea0593f1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2026-03-23"
---

# Beyond Trust Remote Support

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-8292c43c-6983-4dd8-ae37-db10ea0593f1

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## Summary

NHS South, Central and West Commissioning Support Unit (SCW) has completed the procurement process for the contract titled "Beyond Trust Remote Support." The procurement pertains to the information technology services category and is set in England, United Kingdom, with Tim Blore as the designated contact point for the buyer. The tender was conducted through a selective procurement method, specifically a call-off from a framework agreement under the Crown Commercial Services (CCS) RM6098 Technical Products and Associated Services Lot 3 Software. The contract with Insight Direct (UK) Ltd is valued at GBP 64,561.24 and will span from 1st April 2026 to 31st March 2027, with the award update completed on 23rd March 2026 after initially being awarded on 10th March 2026.

This procurement tender offers significant business growth opportunities for firms specialising in information technology services. With the contract being accessible through a selective tender process, businesses able to join associated frameworks will find themselves well-positioned to compete for similar tenders. The requirement for public sector collaboration opens doors for SMEs and VCSEs seeking to expand their footprint in the healthcare technology sector. Businesses with a strong understanding of technical products and associated software services stand to benefit the most from engaging with NHS SCW for such projects, appreciating the potential for contributing to public sector efficiency in remote support services.

## Notice

NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for Beyond Trust Remote Support to Insight Direct (UK) Ltd. This requirement has been procured via Further competition through the Crown Commercial Services (CCS) RM6098 Technical Products and Associated Services Lot 3 Software Additional information: NOTE: To register your interest in any future opportunities and obtain any additional information please visit the SCW E-Procurement Web Site at the link provided. https://health-family.force.com/s/Welcome

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/98d6a33e-4d56-4cf7-8b28-2eb926c60b3e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Mar 2026 |
| Submission deadline | 12 Dec 2025 |
| Future notice date | Not specified |
| Award date | 10 Mar 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £64,561 |
| Lots value | Not specified |
| Awards value | £64,561 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | EASTLEIGH, HAMPSHIRE |
| Post town | Southampton |
| Postcode | SO50 5PB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ35 South Hampshire |
| Local authority | Eastleigh |
| Electoral ward | Eastleigh Central |
| Westminster constituency | Eastleigh |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 23 Mar 2026 at 12:57 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/98d6a33e-4d56-4cf7-8b28-2eb926c60b3e
- 13 Mar 2026 at 09:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/98d6a33e-4d56-4cf7-8b28-2eb926c60b3e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/98d6a33e-4d56-4cf7-8b28-2eb926c60b3e
  23rd March 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ecf907ec-38f6-4a2c-8b94-22e1edcc9850

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.scwcsu.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8292c43c-6983-4dd8-ae37-db10ea0593f1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8292c43c-6983-4dd8-ae37-db10ea0593f1.json.