---
title: "Ostara Care Call"
ocid: "ocds-b5fd17-8298eb15-4083-4a25-8894-83f1f3eba1ba"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8298eb15-4083-4a25-8894-83f1f3eba1ba"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8298eb15-4083-4a25-8894-83f1f3eba1ba.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8298eb15-4083-4a25-8894-83f1f3eba1ba.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "NEWCASTLE CITY COUNCIL"
published: "2024-11-25"
---

# Ostara Care Call

Buyer: NEWCASTLE CITY COUNCIL  
Current stage: Planning  
OCID: ocds-b5fd17-8298eb15-4083-4a25-8894-83f1f3eba1ba

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## Summary

Newcastle City Council is in the planning stage for the "Ostara Care Call" procurement process, focusing on the software package and information systems industry. Located in Newcastle-upon-Tyne, the procurement is aimed at enhancing home care services for 3,000 customers through a potential new telecare, telehealth, and lone working solution. Businesses have until 20th December 2024 to engage in this process, with the contact person being Sophie Hendry. The opportunity for supplier engagement provides a platform for proposing potential solutions.

This tender process offers significant growth opportunities for businesses specializing in telecare, telehealth, and lone working technologies. It is suitable for larger enterprises rather than SMEs or VCSEs, given the scale and speciality of the project. Engaging in this procurement can position companies for future collaborations with Newcastle City Council, fostering long-term partnerships and enhancing their portfolio with public sector projects. Interested suppliers should act promptly to secure their participation in the early engagement sessions.

## Notice

The Ostara service is operated by Newcastle City Council (NCC) and provides home care service to 3,000 customers, with an ambition to grow further. The service is considering options for the possible future procurement of a new telecare, telehealth and lone working solution. Sessions have been made available for suppliers to provide insight and propose their solution to our clients. These sessions will be allocated on a first come first served basis. Please contact: sophie.hendry@newcastle.gov.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4a9e6405-b7c7-445c-ba2d-072d4b5e2786 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Nov 2024 |
| Submission deadline | Not specified |
| Future notice date | 20 Dec 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NEWCASTLE CITY COUNCIL |
| Locality | NEWCASTLE-UPON-TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 8QH |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 25 Nov 2024 at 13:31 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/4a9e6405-b7c7-445c-ba2d-072d4b5e2786

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4a9e6405-b7c7-445c-ba2d-072d4b5e2786
  25th November 2024 - Early engagement notice on Contracts Finder

## Notice URLs

- https://www.newcastle.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8298eb15-4083-4a25-8894-83f1f3eba1ba. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8298eb15-4083-4a25-8894-83f1f3eba1ba.json.