---
title: "Clinical Communication Tools for NHS Trusts"
ocid: "ocds-b5fd17-829b8709-f9f3-4a47-afb7-26b78740d3f6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-829b8709-f9f3-4a47-afb7-26b78740d3f6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-829b8709-f9f3-4a47-afb7-26b78740d3f6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-829b8709-f9f3-4a47-afb7-26b78740d3f6.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2020-05-06"
---

# Clinical Communication Tools for NHS Trusts

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Planning  
OCID: ocds-b5fd17-829b8709-f9f3-4a47-afb7-26b78740d3f6

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## Summary

The NHS South, Central and West Commissioning Support Unit is currently in the planning stage for a tender titled "Clinical Communication Tools for NHS Trusts." This procurement process, which is set to commence in June 2020, aims to establish a framework for NHS Trusts to procure modern communication services across the United Kingdom. A key milestone is the engagement end date on 31 May 2020. The tender falls under the category of IT services, specifically consulting, software development, and support.

This tender presents significant opportunities for businesses involved in developing and providing IT solutions, particularly those that offer communication tools and task management systems tailored to health care. Suppliers capable of addressing critical operational pain points within clinical settings, and who can demonstrate scalable solutions with mobile compatibility, would be well-positioned to compete. Interested parties should submit expressions of interest to the National Commercial and Procurement Hub to participate in this essential initiative, which is particularly timely given the NHS's commitment to phasing out outdated communication methods by the end of 2021.

## Notice

The procuring authority (The Authority) seeks to potentially establish a framework for NHS Trusts to procure communication services on a national basis. The Authority seeks to invite expressions of interest from potential suppliers relating to a procurement process which is intended to commence in June 2020. In Feb 2019, the Secretary of State announced that NHS trusts will be required to phase out pagers by the end of 2021 and to move to more modern communication tools. The COVID-19 pandemic has accelerated the need to urgently deliver on this commitment. NHS organisations require dedicated communications and task management systems to enable save staff time by reducing their need to use the historic 'bleep' system or by sending emails. Staff need to share clinical information quickly and securely whilst at work but they should be able to be turned off when not at work. Interventions shall be able to: Address critical pain points for clinical and/or operational teams - Release time for individuals and teams of NHS staff - Enable streamlined care for patients - Support with patients transfer of care - Readily be able to scale widely across the NHS with at least 1 established use case - Have an online presence and/or WebApp available - Be downloaded onto mobile devices or tablet devices Interested suppliers are required to submit their expressions of interest to the National Commercial and Procurement Hub (commercial.procurementhub@nhs.net). Further information will be shared upon submitting the expression of interest. NHSX will not be liable for costs incurred by any interested party in participating in this exercise.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dcea9e43-49b0-4ac3-9fea-82ab78790c88 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 May 2020 |
| Submission deadline | Not specified |
| Future notice date | 31 May 2020 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS1 3NX |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Central |
| Westminster constituency | Bristol Central |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 6 May 2020 at 11:24 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/dcea9e43-49b0-4ac3-9fea-82ab78790c88
- 5 May 2020 at 14:27 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/dcea9e43-49b0-4ac3-9fea-82ab78790c88
- 4 May 2020 at 12:47 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/dcea9e43-49b0-4ac3-9fea-82ab78790c88

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dcea9e43-49b0-4ac3-9fea-82ab78790c88
  6th May 2020 - Early engagement notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-829b8709-f9f3-4a47-afb7-26b78740d3f6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-829b8709-f9f3-4a47-afb7-26b78740d3f6.json.
