---
title: "Microsoft 365 Support Services"
ocid: "ocds-b5fd17-82a08a66-f493-4ffc-ba13-a7378a767af3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-82a08a66-f493-4ffc-ba13-a7378a767af3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-82a08a66-f493-4ffc-ba13-a7378a767af3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-82a08a66-f493-4ffc-ba13-a7378a767af3.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "SCOTTISH WATER"
published: "2022-02-07"
---

# Microsoft 365 Support Services

Buyer: SCOTTISH WATER  
Current stage: Tender  
OCID: ocds-b5fd17-82a08a66-f493-4ffc-ba13-a7378a767af3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-82a08a66-f493-4ffc-ba13-a7378a767af3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-82a08a66-f493-4ffc-ba13-a7378a767af3.json)

## Summary

Scottish Water is conducting a tender for "Microsoft 365 Support Services" to establish a framework of suppliers aimed at enhancing the value derived from fully adopted M365 services. The procurement process is at the Tender stage, having been published on 7th February 2022, with a closing date for submissions set for 9th March 2022. The anticipated procurement value is £8,000,000, and it falls under the Software support services category, specifically within Scotland, UK. This is a selective procurement method, employing a negotiated procedure.

This tender presents significant opportunities for businesses looking to expand in IT and software services, particularly those with expertise in Microsoft 365 and Azure support. Small to medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, as the procurement process is open to suppliers that can deliver comprehensive managed services and related professional services. This requirement for a managed service provider creates a pathway for qualified firms to secure long-term contracts with a major public sector organisation.

## Notice

Scottish Water is procuring a framework of suppliers to help it service and maximise the value delivered using M365, which is fully adopted, and to provide other professional services related to M365, Azure, and tactical development services. It is anticipated the M365 managed service will be provided by one supplier, with other services provided by one or more suppliers on the framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/77e5c908-7677-4cc1-9855-ca0302db3d73 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Feb 2022 |
| Submission deadline | 9 Mar 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Jul 2022 - 31 Jul 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £8,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH WATER |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G33 6FB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM34 North Lanarkshire |
| Local authority | North Lanarkshire |
| Electoral ward | Stepps, Chryston and Muirhead |
| Westminster constituency | Cumbernauld and Kirkintilloch |
| Delivery location | TLM Scotland |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 7 Feb 2022 at 11:05 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/77e5c908-7677-4cc1-9855-ca0302db3d73

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/77e5c908-7677-4cc1-9855-ca0302db3d73
  7th February 2022 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-UK-Glasgow:-Software-support-services./47P92V2789
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-82a08a66-f493-4ffc-ba13-a7378a767af3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-82a08a66-f493-4ffc-ba13-a7378a767af3.json.