---
title: "Case Management System"
ocid: "ocds-b5fd17-82d1432e-f937-4e0d-8aca-5b70203fccf8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-82d1432e-f937-4e0d-8aca-5b70203fccf8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-82d1432e-f937-4e0d-8aca-5b70203fccf8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-82d1432e-f937-4e0d-8aca-5b70203fccf8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "POST OFFICE LIMITED"
published: "2024-06-13"
---

# Case Management System

Buyer: POST OFFICE LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-82d1432e-f937-4e0d-8aca-5b70203fccf8

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## Summary

The Post Office Limited has completed an award process for a tender titled "Case Management System" in the IT services category. The procurement method used was selective, involving a call-off from a framework agreement. The tender had a tender period ending on February 16, 2024, and a contract period starting on February 22, 2024, and ending on February 21, 2027. The buyer's address is 100 Wood Street, London, EC2V 7ER.

This tender for an electronic case management system presents business growth opportunities for IT services companies, particularly those specializing in consulting, software development, and Internet support. The contract, awarded to Altia Solutions Ltd, is valued at £169,278. Small and medium-sized enterprises (SMEs) are suitable for this opportunity, with the buyer being the Post Office Limited. The location of the procurement is in London, United Kingdom.

## Notice

The Assurance and Complex Investigation team is a relatively new function within Post Office which has been created to provide a criminal/complex investigation capability for POL while ensuring that the mistakes of the past are not repeated. Central to this objective is the ability to manage and control investigations using a modern fit for purpose case management system which delivers fully auditable functionality. This is for the provision of an electronic case management system to be operated by the Assurance & Complex Investigation team for the management of POL's investigations.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d0129f62-8152-4d0b-8dff-bbe48d191dd3 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jun 2024 |
| Submission deadline | 16 Feb 2024 |
| Future notice date | Not specified |
| Award date | 15 Feb 2024 |
| Contract period | 22 Feb 2024 - 21 Feb 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £169,278 |
| Lots value | Not specified |
| Awards value | £169,278 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POST OFFICE LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2V 7ER |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bassishaw |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ALTIA SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 13 Jun 2024 at 06:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d0129f62-8152-4d0b-8dff-bbe48d191dd3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d0129f62-8152-4d0b-8dff-bbe48d191dd3
  13th June 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-82d1432e-f937-4e0d-8aca-5b70203fccf8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-82d1432e-f937-4e0d-8aca-5b70203fccf8.json.